YoutrackApplication · Jetbrains

CVE-2025-24458

HIGH · 7.8 CVSS v3.1 Published 2025-01-21
Fix available
A fix is available. Upgrade to 2024.3.55417 or later.
See remediation →
81/100
Remediation priority · High
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
In JetBrains YouTrack before 2024.3.55417 account takeover was possible via spoofed email and Helpdesk integration

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

In JetBrains YouTrack versions prior to 2024.3.55417, an account takeover vulnerability existed that could be exploited through spoofed email and the Helpdesk integration feature, allowing attackers to potentially hijack user accounts.

MitigationUpgrade YouTrack to version 2024.3.55417 or later. Verify that the Helpdesk integration and email authentication mechanisms are functioning correctly after the upgrade.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
YoutrackApplication
Affected:< 2024.3.55417

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check YouTrack version
    Log in to YouTrack as an administrator and navigate to Administration > About, or check the version from the installation directory or startup logs
    Affected if The installed version is prior to 2024.3.55417
  2. Verify Helpdesk integration is enabled
    Navigate to Administration > Plugins > Helpdesk in YouTrack, or locate the Helpdesk integration configuration file in the YouTrack data directory
    Affected if The Helpdesk integration is enabled or has been configured at any point
  3. Review email authentication configuration
    Navigate to Administration > Email > Email Settings, or examine the mail server configuration for the Helpdesk inbox
    Affected if Email authentication is not enforced or external email can be received without proper verification

A user is affected if YouTrack version is earlier than 2024.3.55417 and the Helpdesk integration feature is enabled, allowing potential account takeover via spoofed email.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 2024.3.55417 or later
Fixed in 2024.3.55417
Interim mitigation

Upgrade YouTrack to version 2024.3.55417 or later. Verify that the Helpdesk integration and email authentication mechanisms are functioning correctly after the upgrade.

Recommended fix Moderate confidence

2024.3.55417 or later

  1. Back up your YouTrack database and configuration files before upgrading
  2. Download and install YouTrack version 2024.3.55417 or later from the official JetBrains website
  3. Stop the YouTrack service before upgrading
  4. Follow JetBrains standard upgrade procedure for your deployment type (standalone or InCloud)
  5. After upgrade, verify the Helpdesk integration is functioning correctly and test account authentication
  6. Ensure email processing for Helpdesk is working as expected post-upgrade

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Youtrack Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing6.0 h
  • Review / QA2.0 h
14.0 hours of engineering $2,380
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,808.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2025-24458 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-24458 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data