Bigfix Service ManagementApplication · Hcltech

CVE-2025-31973

CRITICAL · 9.8 CVSS v3.1 Published 2026-05-20
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
HCL BigFix Service Management (SM) is susceptible to a Configuration – 'Insecure Use of Base Image Version'. Using outdated or insecure base images may introduce known vulnerabilities, potentially increasing the risk of exploitation in the application environment.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

HCL BigFix Service Management uses an outdated or insecure base container/VM image that contains known vulnerabilities. This supply chain configuration issue means the application runs on a foundation with exploitable security flaws, potentially allowing attackers to compromise the underlying system and then the application itself.

MitigationUpdate the base image to a current, patched version and rebuild/redeploy the HCL BigFix SM environment. Verify the new image has no critical vulnerabilities through vulnerability scanning.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Bigfix Service ManagementApplication
Affected:= 23.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify installed BigFix Service Management version
    Use the product's version information command or check the installed packages to determine the exact version number
    Affected if Version is 23.0 (the affected version)
  2. Identify running container images
    List all containers deployed for the BigFix Service Management application using container runtime commands such as docker ps or kubectl
    Affected if Any container is running the 23.0 version image
  3. Inspect container image manifests
    Examine the image metadata, Dockerfile, or image composition for each container to identify the base image tags and digests
    Affected if The base image tags or digests correspond to outdated versions known to contain vulnerabilities
  4. Check base image sources
    Review the image registry source and version tags used in the deployment configuration
    Affected if Base images are sourced from untrusted or non-current repositories

A user is affected if HCL BigFix Service Management version 23.0 is deployed with container base images that contain known vulnerabilities.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Update the base image to a current, patched version and rebuild/redeploy the HCL BigFix SM environment. Verify the new image has no critical vulnerabilities through vulnerability scanning.

Fix this in Bigfix Service Management Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-31973 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data