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Unica Centralized Offer ManagementApplication · Hcltech

CVE-2025-31993

CRITICAL · 9.8 CVSS v3.1 Published 2025-10-12
Fix available
A fix is available. Upgrade to 25.1.0.1 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
HCL Unica Centralized Offer Management is vulnerable to a potential Server-Side Request Forgery (SSRF). An attacker can exploit improper input validation by submitting maliciously crafted input to a target application running on a server.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

HCL Unica Centralized Offer Management fails to properly validate user-supplied input, allowing attackers to craft requests that force the server to make arbitrary network connections to internal or external resources. This SSRF vulnerability can be exploited without authentication due to the critical severity (CVSS 9.8), potentially exposing internal services, cloud metadata endpoints, and sensitive infrastructure.

MitigationApply vendor-supplied patches immediately; implement strict allowlist-based input validation for URL parameters and disable unnecessary URL schemes to prevent internal resource access.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Unica Centralized Offer ManagementApplication
Affected:< 25.1.0.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify the installed version of HCL Unica Centralized Offer Management
    Locate and inspect the product version information, typically found in the application metadata, about page, or installation directory. Common locations include the system information panel within the application or version files in the installation root.
    Affected if The installed version is lower than 25.1.0.1 (for example, 25.0.x, 24.x, or earlier releases).
  2. Confirm the web-facing exposure of the Centralized Offer Management component
    Identify whether the web interface or API endpoints for Centralized Offer Management are accessible from network segments outside the trusted boundary. Review reverse proxy configurations, load balancer rules, and firewall policies that govern access to the application.
    Affected if The web interface or API is directly accessible from untrusted networks without authentication barriers.
  3. Review application logs for suspicious outbound request patterns
    Examine HTTP access logs, application logs, and audit trails for requests containing URLs to internal IP ranges (such as 127.0.0.1, 10.x.x.x, 192.168.x.x), cloud metadata endpoints (such as 169.254.169.254), or unusual external domains that the application would not normally contact.
    Affected if Logs contain requests with user-supplied URLs pointing to internal infrastructure, localhost, or cloud metadata services.
  4. Inspect URL-related parameters in deployed web configurations
    Review the application configuration files and deployed WAR/JAR artifacts for URL parameter handling logic. Identify any endpoints that accept user-supplied URLs without proper validation or allowlist enforcement.
    Affected if The application accepts URL parameters in offer management or related endpoints without strict allowlist validation.

You are affected if the installed version is below 25.1.0.1 and the Centralized Offer Management web interface is accessible, as the SSRF vulnerability can be exploited without authentication through improper URL validation.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 25.1.0.1 or later
Fixed in 25.1.0.1
Interim mitigation

Apply vendor-supplied patches immediately; implement strict allowlist-based input validation for URL parameters and disable unnecessary URL schemes to prevent internal resource access.

Recommended fix High confidence

25.1.0.1

  1. Verify current installed version of HCL Unica Centralized Offer Management
  2. Review upgrade documentation in the HCL Knowledge Base at support.hcl-software.com
  3. Create a complete backup of the current installation including database and configuration files
  4. Download HCL Unica Centralized Offer Management version 25.1.0.1 from the official HCL Flexnet licensing portal
  5. Stop all running Unica services and application servers
  6. Execute the upgrade installer following HCL's standard upgrade procedure
  7. After installation, verify the version has been updated to 25.1.0.1
  8. Restart all Unica services and confirm the application is functioning properly

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Unica Centralized Offer Management Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing6.0 h
  • Review / QA3.0 h
15.0 hours of engineering $2,560
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $4,096.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-31993 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data