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W3z72e FirmwareOperating system · Hp

CVE-2025-3508

MEDIUM · 6.5 CVSS v3.1 Published 2025-07-25
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
70/100
Remediation priority · Elevated
No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Certain HP DesignJet products may be vulnerable to information disclosure though printer's web interface allowing unauthenticated users to view sensitive print job information.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

HP DesignJet printers contain an unauthenticated information disclosure vulnerability in their embedded web server. The web interface allows remote attackers to access sensitive print job information—including document names, user identifiers, timestamps, and potentially partial document content—without any authentication credentials.

MitigationRestrict network access to the printer's web interface using firewall rules or network segmentation, disable remote web management if not required, and apply vendor patches when available.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
W3z72e FirmwareOperating system
Affected:< jgr9_09_25_22.1
W3z72f FirmwareOperating system
Affected:< jgr9_09_25_22.1
W3z72g FirmwareOperating system
Affected:< jgr9_09_25_22.1
W3z72h FirmwareOperating system
Affected:< jgr9_09_25_22.1
W6b55a FirmwareOperating system
Affected:< jgrw_09_25_22.1
W6b55b FirmwareOperating system
Affected:< jgrw_09_25_22.1
W6b55c FirmwareOperating system
Affected:< jgrw_09_25_22.1
W6b55d FirmwareOperating system
Affected:< jgrw_09_25_22.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Adjacent
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify printer model and firmware version
    Open a web browser and navigate to the printer's IP address to access the embedded web server. Locate the 'About' or 'Support' page in the web interface to find the product code (e.g., W3z72e, W6b55a) and current firmware version.
    Affected if The product code matches one of the affected codes (W3z72e, W3z72f, W3z72g, W3z72h, W6b55a, W6b55b, W6b55c, W6b55d) AND the firmware version is earlier than jgr9_09_25_22.1 (for W3z72x models) or jgrw_09_25_22.1 (for W6b55x models).
  2. Confirm web server is accessible
    Attempt to access the printer's web interface by entering its IP address in a web browser. Verify that the HP DesignJet web page loads without requiring login credentials.
    Affected if The web interface loads and is accessible without any authentication, indicating the vulnerability condition exists for that specific version.
  3. Check remote web management status
    In the printer's web interface, navigate to the 'Network' or 'Security' settings section. Look for options related to 'Remote Web Management' or 'Embedded Web Server' configuration to determine if web access is enabled.
    Affected if Remote web management is enabled and the printer is reachable over the network, making it potentially exploitable.
  4. Verify network exposure
    Check if the printer's IP address is accessible from outside the local network by reviewing firewall rules, router configurations, or network scans. Use 'netstat' or similar tools on a local host to confirm open ports (typically 80/443) on the printer's IP.
    Affected if The printer's web interface is exposed to untrusted networks (e.g., directly accessible from the internet or guest networks), increasing exploitability.

A defender is affected if their HP DesignJet matches one of the listed product codes AND runs firmware older than jgr9_09_25_22.1 or jgrw_09_25_22.1 AND has its web interface accessible without authentication.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Restrict network access to the printer's web interface using firewall rules or network segmentation, disable remote web management if not required, and apply vendor patches when available.

Recommended fix Moderate confidence

W3z72e/f/g/h: upgrade to firmware jgr9_09_25_22.1 | W6b55a/b/c/d: upgrade to firmware jgrw_09_25_22.1

  1. 1. Identify your HP DesignJet model number (W3z72e, W3z72f, W3z72g, W3z72h, W6b55a, W6b55b, W6b55c, or W6b55d)
  2. 2. Check the current firmware version by accessing the printer's web interface or printing a configuration page
  3. 3. Navigate to HP Support at support.hp.com and search for your specific HP DesignJet model
  4. 4. Locate the firmware download section and download the fixed firmware version (jgr9_09_25_22.1 for W3z72x models or jgrw_09_25_22.1 for W6b55x models)
  5. 5. Access the printer's web interface as an administrator
  6. 6. Navigate to the Firmware Update or Setup section
  7. 7. Upload and apply the downloaded firmware file
  8. 8. Verify the firmware upgrade was successful by checking the firmware version again
Caveat Standard firmware upgrade risks apply - ensure stable power during update and back up any critical printer settings

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in W3z72e Firmware Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-3508 in production — separate from our analysis above.

No notes yet

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What this is

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What belongs here
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  • Version or environment caveats, and links to real fixes
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