Hard-coded CredentialsWeakness · CWE-798

CVE-2025-43982

CRITICAL · 9.8 CVSS v3.1 Published 2025-08-13
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Shenzhen Tuoshi NR500-EA RG500UEAABxCOMSLICv3.4.2731.16.43 devices enable the SSH service by default. There is a hidden hard-coded root account that cannot be disabled in the GUI.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The Shenzhen Tuoshi NR500-EA RG500UEAABxCOMSLICv3.4.2731.16.43 cellular router devices have SSH service enabled by default with a hidden hard-coded root account that cannot be disabled through the web GUI. This allows unauthenticated remote attackers to gain full root access to the device.

MitigationDisable the SSH service if not required, or implement strict network access controls to limit SSH access to trusted IP addresses only. Contact the vendor for a firmware update that removes the hard-coded credentials.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify device model and firmware version
    Access the device web GUI (typically at 192.168.1.1 or similar) and navigate to the Status or System Information page to find the exact model number and firmware version. Alternatively, check physical device labels.
    Affected if The device model is Shenzhen Tuoshi NR500-EA or RG500UEAABxCOMSLICv3.4.2731.16.43, or the firmware version matches or is within the v3.4.2731.16.43 series.
  2. Verify SSH service is enabled
    Attempt to connect to the device on port 22 using an SSH client (e.g., 'nc -zv <device_ip> 22' or 'nmap -p 22 <device_ip>'). If the connection succeeds, SSH is active.
    Affected if SSH port 22 responds and accepts connections, indicating the SSH service is enabled on the device.
  3. Check SSH access from the web GUI
    Log into the device web GUI and navigate to Network Settings, Services, or Security sections to locate SSH configuration. Verify whether there is an option to enable/disable SSH and whether it is currently enabled.
    Affected if The SSH service is enabled in the web GUI configuration and is accessible externally or on the expected network interface.
  4. Confirm hard-coded root account cannot be disabled
    In the web GUI, locate any user management or SSH settings. Attempt to disable or remove any root or admin account options. Observe if the hard-coded root account persists despite attempts to disable or remove it through the GUI.
    Affected if The web GUI shows a root or admin account that cannot be disabled, removed, or whose settings revert, indicating a non-configurable hard-coded account is present.

The device is affected if it is a Shenzhen Tuoshi NR500-EA or RG500UEAABxCOMSLICv3.4.2731.16.43 model with SSH enabled and a root account that cannot be disabled through the web interface.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Disable the SSH service if not required, or implement strict network access controls to limit SSH access to trusted IP addresses only. Contact the vendor for a firmware update that removes the hard-coded credentials.

Have this fixed Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
14.0 hours of engineering $2,490
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-43982 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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