Cross-Site Request Forgery (CSRF)Weakness · CWE-352

CVE-2025-47667

MEDIUM · 5.4 CVSS v3.1 Published 2025-05-07
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
61/100
Remediation priority · Elevated
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Cross-Site Request Forgery (CSRF) vulnerability in qusupport LiveAgent liveagent allows Cross Site Request Forgery.This issue affects LiveAgent: from n/a through <= 4.4.7.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Cross-Site Request Forgery (CSRF) vulnerability in qusupport LiveAgent allows attackers to trick authenticated users into performing unintended actions. The vulnerability exists in LiveAgent versions through 4.4.7, where proper CSRF token validation or SameSite cookie attributes are likely missing for state-changing requests.

MitigationImplement anti-CSRF tokens for all state-changing operations and configure SameSite attributes on session cookies. Verify the Origin/Referer headers are validated on sensitive requests.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
Low

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Determine installed LiveAgent version
    Locate the version information in the application admin panel, footer of the web interface, or configuration files (commonly found in /config/version.php, /include/version.php, or similar paths under the web root)
    Affected if The installed version number is 4.4.7 or lower
  2. Inspect session cookies for SameSite attribute
    Log into LiveAgent, open browser developer tools (F12), go to Application > Cookies, and examine all cookies with names like PHPSESSID, session, or similar session identifiers. Check the SameSite column for each cookie
    Affected if No session cookies have the SameSite attribute set, or the SameSite value is empty or missing
  3. Verify CSRF token presence on state-changing requests
    Log in to LiveAgent and attempt a state-changing action (such as creating, editing, or deleting a ticket, changing user settings, or modifying configuration). Use browser developer tools to capture the HTTP request and inspect whether a CSRF token parameter or header is included in the request
    Affected if State-changing requests do not include a CSRF token parameter (such as csrf_token, token, or _token) or custom header
  4. Test Origin header validation on sensitive endpoints
    Send a manual HTTP request to a sensitive LiveAgent endpoint (such as ticket creation or user modification) with an arbitrary Origin header (e.g., Origin: http://malicious-site.com) using a tool like curl or Burp Suite, and observe whether the request is accepted or rejected
    Affected if The request is processed without returning an error or being blocked based on the Origin header value

Your environment is affected if you are running LiveAgent version 4.4.7 or lower AND your session cookies lack SameSite attributes OR your state-changing endpoints do not require CSRF tokens.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Implement anti-CSRF tokens for all state-changing operations and configure SameSite attributes on session cookies. Verify the Origin/Referer headers are validated on sensitive requests.

Have this fixed Scoped from the published advisory
  • Consultation4.0 h
  • Implementation16.0 h
  • Testing8.0 h
  • Review / QA4.0 h
32.0 hours of engineering $5,600
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-47667 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
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  • Version or environment caveats, and links to real fixes
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