E3 Supervisory Controller FirmwareOperating system · Copeland

CVE-2025-52545

HIGH · 7.5 CVSS v3.1 Published 2025-09-02
Fix available
A fix is available. Upgrade to 2.31f01 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
E3 Site Supervisor Control (firmware version < 2.31F01) RCI service contains an API call to read users info, which returns all usernames and password hashes for the application services.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

E3 Site Supervisor Control firmware before 2.31F01 contains an unauthenticated API endpoint in the RCI service that returns all usernames and their corresponding password hashes when queried, enabling attackers to obtain credentials for offline cracking or direct authentication.

MitigationUpgrade firmware to version 2.31F01 or later to remediate. Until patched, restrict network access to the RCI service and monitor for suspicious queries.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
E3 Supervisory Controller FirmwareOperating system
Affected:< 2.31f01

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm E3 Site Supervisor product
    Identify if the target device is a Copeland E3 Supervisory Controller by checking the device model, web interface, or system documentation
    Affected if Device is not a Copeland E3 Supervisory Controller
  2. Retrieve firmware version
    Access the device web interface, check system information page, or use SNMP/CLI commands to obtain the currently installed firmware version
    Affected if Firmware version is below 2.31F01 (for example, 2.30 or earlier)
  3. Locate RCI service
    Identify if the RCI (Remote Controller Interface) service is running on the device by scanning common ports (typically 8080, 8888, or vendor-specific ports) or checking service documentation
    Affected if RCI service is enabled and accessible on the network
  4. Verify unauthenticated endpoint exposure
    If RCI is accessible, attempt to access the API endpoint without authentication. Common test paths include /api/users, /rci/users, or /users endpoint. Send an HTTP GET request without providing credentials and observe if the response contains username and hash data
    Affected if Endpoint returns username and password hash data without requiring authentication
  5. Check network accessibility of RCI
    Determine if the RCI service is exposed to untrusted networks by reviewing firewall rules, ACLs, or network segmentation configurations surrounding the device
    Affected if RCI service is reachable from an untrusted or external network segment

Device is affected if it is a Copeland E3 Supervisory Controller running firmware version earlier than 2.31F01 with the RCI service accessible over the network without proper authentication restrictions.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 2.31f01 or later
Fixed in 2.31f01
Interim mitigation

Upgrade firmware to version 2.31F01 or later to remediate. Until patched, restrict network access to the RCI service and monitor for suspicious queries.

Recommended fix Moderate confidence

E3 Supervisory Controller Firmware 2.31f01

  1. 1. Backup current firmware configuration following the manufacturer's backup procedures
  2. 2. Download the E3 Supervisory Controller Firmware version 2.31f01 or later from the official vendor source
  3. 3. Access the E3 Supervisory Controller web interface or management console
  4. 4. Navigate to the Firmware Update or System Maintenance section
  5. 5. Upload the downloaded firmware file (2.31f01)
  6. 6. Initiate the firmware upgrade process and wait for completion
  7. 7. Verify the firmware version has been updated to 2.31f01 or later
  8. 8. Confirm the RCI service API no longer returns password hashes in user info responses
Caveat Review vendor release notes for any configuration or compatibility changes before upgrading production systems

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in E3 Supervisory Controller Firmware Scoped from the published advisory
  • Consultation4.0 h
  • Implementation4.0 h
  • Testing8.0 h
  • Review / QA3.0 h
19.0 hours of engineering $3,260
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-52545 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data