Cross-Site Request Forgery (CSRF)Weakness · CWE-352

CVE-2025-58688

HIGH · 7.1 CVSS v3.1 Published 2025-09-22
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
78/100
Remediation priority · High
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Cross-Site Request Forgery (CSRF) vulnerability in Casengo Casengo Live Chat Support the-casengo-chat-widget allows Stored XSS.This issue affects Casengo Live Chat Support: from n/a through <= 2.1.4.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Cross-Site Request Forgery (CSRF) vulnerability in the Casengo Live Chat Support WordPress plugin (the-casengo-chat-widget) allows unauthenticated attackers to craft malicious requests that result in Stored XSS. The widget lacks proper CSRF token validation on state-changing endpoints, enabling attackers to inject persistent malicious scripts via the chat widget interface.

MitigationImplement anti-CSRF tokens (nonces) on all POST/PUT/DELETE endpoints and validate request origin/referer headers to prevent forged requests leading to stored XSS.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
Low

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:L

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Casengo Live Chat plugin is installed
    Check WordPress plugins directory for 'the-casengo-chat-widget' or 'Casengo Live Chat Support' in wp-content/plugins/ or via WordPress admin plugins list
    Affected if Plugin is installed and active
  2. Identify installed plugin version
    Read the main plugin file (e.g., casengo-chat-widget.php) and locate the 'Version' header in the plugin comment block, or check via WordPress admin plugin page
    Affected if Version cannot be determined or falls within an affected version range
  3. Confirm chat widget is enabled and publicly accessible
    Visit the website homepage and inspect page source for the casengo chat widget JavaScript (search for 'casengo' or 'live-chat' in script tags), or check plugin settings for enabled status
    Affected if Chat widget is actively loaded on public pages
  4. Inspect widget endpoints for CSRF protection
    Use browser dev tools or proxy to capture a chat widget state-changing request (e.g., sending a message, updating settings), then check if the request includes a CSRF token or nonce parameter and if the server validates origin/referer headers
    Affected if State-changing requests lack CSRF token validation and do not validate request origin
  5. Check for stored malicious scripts in chat data
    Query the WordPress database for any suspicious script tags or JavaScript events in chat message tables (search tables related to the plugin for <script, javascript:, onload, onerror attributes)
    Affected if Stored XSS payloads exist in chat widget data

User is affected if the Casengo Live Chat Support plugin is installed with an affected version, the widget is enabled on public pages, state-changing endpoints lack CSRF token validation, or stored XSS payloads are already present in chat data.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Implement anti-CSRF tokens (nonces) on all POST/PUT/DELETE endpoints and validate request origin/referer headers to prevent forged requests leading to stored XSS.

Have this fixed Scoped from the published advisory
  • Consultation2.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
13.0 hours of engineering $2,290
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-58688 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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