CVE-2026-13262
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedThe Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to generic SQL Injection via the 'val' parameter in all versions up to, and including, 1.1.9 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation requires a valid 'get-smart-reply' nonce, which any Subscriber-level user can obtain by creating a ticket via the public frontend and visiting the resulting ticket detail page, making this effectively exploitable by any authenticated user.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceSQL injection in the Majestic Support WordPress plugin via the 'val' parameter in versions up to 1.1.9. The vulnerability stems from insufficient input escaping and lack of prepared statements in the SQL query. Attackers need a valid 'get-smart-reply' nonce, which any Subscriber-level user can obtain by creating and viewing a ticket, allowing authenticated users to inject malicious SQL queries and extract sensitive database information.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- None
- Availability
- None
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify if Majestic Support plugin is installedIn WordPress admin, go to Plugins > Installed Plugins and look for 'Majestic Support' in the list. Note the version number displayed.Affected if Plugin is installed with version 1.1.9 or lower
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Verify the plugin version against the affected rangeCompare the installed version number to the affected range. The vulnerability affects versions up to and including 1.1.9.Affected if Installed version is 1.1.9 or any version lower than 1.1.9
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Check for existing Subscriber-level user accountsIn WordPress admin, go to Users > All Users and review the list for any users with the 'Subscriber' role. Alternatively, query the wp_usermeta table filtering for wp_capabilities containing 'subscriber'.Affected if There is at least one user with Subscriber-level role who can access the vulnerable endpoint
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Confirm the get-smart-reply AJAX endpoint is accessibleCheck if the WordPress AJAX endpoint /wp-admin/admin-ajax.php is reachable and responds to the 'get-smart-reply' action. This is the vulnerable function that processes the 'val' parameter without proper sanitization.Affected if The AJAX action 'get-smart-reply' is registered and accessible to authenticated users including Subscribers
A user is affected if they have Majestic Support plugin version 1.1.9 or lower installed AND have at least one Subscriber-level user account that can access the get-smart-reply functionality.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scopedUpgrade to a patched version of the Majestic Support plugin that properly escapes the 'val' parameter and uses prepared statements for all database queries. Until a patch is available, restrict Subscriber-level user creation or implement additional server-side access controls.
Version 1.2.0 or later
- Check the current version of the Majestic Support plugin installed on your WordPress site
- Navigate to Plugins > Installed Plugins in the WordPress admin dashboard
- Locate the Majestic Support plugin and verify the current version number
- If the installed version is 1.1.9 or earlier, update the plugin to the latest available version
- After updating, verify the fix by confirming the plugin version is 1.2.0 or higher
- Test that the help desk functionality still works correctly after the update
- Ensure any users with Subscriber-level access who do not need help desk privileges have their permissions reviewed
Generated from the published advisory — verify against the referenced sources before acting.
- Consultation2.0 h
- Implementation3.0 h
- Testing2.0 h
- Review / QA1.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,272.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2026-13262 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2026-13262 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data