CVE-2026-24959
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedImproper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JoomSky JS Help Desk js-support-ticket allows Blind SQL Injection.This issue affects JS Help Desk: from n/a through <= 3.0.1.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceA Blind SQL Injection vulnerability exists in JoomSky JS Help Desk (js-support-ticket) component version 3.0.1 and below. The vulnerability allows attackers to inject malicious SQL queries through unsanitized input parameters, potentially enabling data exfiltration or database manipulation without direct error feedback.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- Low
- User interaction
- None
- Scope
- Changed
- Confidentiality
- High
- Integrity
- None
- Availability
- Low
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:L
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Confirm JS Help Desk component is installedLocate the js-support-ticket component directory in the Joomla installation, typically found under /components/com_jssupportticket/ or check the Joomla extension manager for the js-support-ticket component.Affected if The component directory or extension entry exists in the Joomla installation.
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Identify installed version of js-support-ticketCheck the component's manifest file (typically config.xml or manifest.xml) in the component directory, or view the extension details in the Joomla administrator panel under Extensions > Manage. Compare the version number against the affected range of 3.0.1 and below.Affected if The installed version is 3.0.1 or any version below 3.0.1.
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Determine if the component is publicly accessibleVerify if the js-support-ticket component is published and accessible via the frontend of the website. Check the component menu item status in Joomla menus and confirm the routing exposes the component's URLs to unauthenticated users.Affected if The component is published and accessible to unauthenticated or low-privileged users.
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Identify user-supplied input parameters processed by the componentReview the component's PHP files that handle request parameters (such as $_GET, $_POST, or JInput) and determine which parameters are used in database queries without proper sanitization or prepared statements.Affected if The component processes user input parameters in database queries without parameterized queries or input validation.
A user is affected if the js-support-ticket component is installed with version 3.0.1 or below and is accessible to users who can submit input that gets used in database operations.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataImplement parameterized queries (prepared statements) for all database operations and apply proper input validation on user-supplied parameters. Upgrade to the latest version of JS Help Desk once the vendor releases a patch.
- Consultation2.0 h
- Implementation4.0 h
- Testing2.0 h
- Review / QA2.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,848.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2026-24959 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2026-24959 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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