dbcve.org
CWE-178Weakness · CWE-178

CVE-2026-53595

CRITICAL · 9.4 CVSS v3.1 Developing Published 2026-07-20
No fix yet
No fix has been published. The vendor has not shipped a fixed release or patch. You remain exposed.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click 4 weeks old

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the public endpoint `POST /user-setup/{hash}/{invite_sent_at}` (`OpenController@userSetupSave`) selects the target account solely by its `invite_hash` column, then overwrites that account's email and password and logs in as it. No authentication, cookie, or prior session is required. After a user activates, FreeScout sets `invite_hash` to the empty string. On MySQL and MariaDB, `VARCHAR` equality ignores trailing spaces, so a single URL-encoded space (`%20`) matches the stored empty string and selects the lowest-id activated user. The expiry guard decrypts `invite_sent_at` with the target's password hash, but `Helper::decrypt` returns its raw input unchanged when decryption fails. A plaintext numeric value such as `9999999999` therefore passes the time-to-live check without any secret. The result is that an anonymous attacker sets the email and password of the lowest-id activated FreeScout account (a support agent, or an administrator if one was added by invitation) and authenticates as that account. Version 1.8.224 contains a fix.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · low confidence
Developing — this CVE was published recently and its authoritative NVD entry is still being established, so we're holding a technical summary until the source data settles rather than publish something unreliable. Re-checking after 2026-08-03.

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
Low

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Recommended fix High confidence

1.8.224

  1. Backup the FreeScout application files and database before proceeding with the upgrade
  2. Update FreeScout to version 1.8.224 by pulling the latest release or running the appropriate update mechanism (e.g., composer update for Laravel-based deployments)
  3. Run any database migrations that may be included in version 1.8.224
  4. Clear application caches to ensure the new code is active
  5. Verify the upgrade was successful by checking the version number in the application
Caveat Review release notes for 1.8.224 to check for any breaking changes; as a point upgrade, minimal breaking changes are expected

Generated from the published advisory — verify against the referenced sources before acting.

No vendor fix exists The vendor has not published a patch for this.

There is no version to upgrade to and no patch to apply. Every affected install stays exposed until the vendor ships a fix — or somebody else builds one.

Add your voice

Free. We build fixes in the order the community asks for them — and we’ll tell you the moment this one lands.

Can’t wait

We develop and verify an original fix where the vendor hasn’t, from $2,300. Deployed to your staging first — never straight to production.

Scope it with us

See what else the community needs solved on the solutions-needed board.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2026-53595 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

Get it on GitHub Scan in the browser

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2026-53595 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data