Path TraversalWeakness · CWE-22

CVE-2026-56054

HIGH · 7.7 CVSS v3.1 Published 2026-06-25
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
83/100
Remediation priority · High
Remotely reachable Zero-click 8 weeks old

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Subscriber Arbitrary File Deletion in JS Help Desk <= 3.1.1 versions.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

JS Help Desk version 3.1.1 and earlier contains an arbitrary file deletion vulnerability due to broken access control. Authenticated users with the lowest privilege level (subscriber) can delete arbitrary files on the server by exploiting insufficient authorization checks on file deletion functionality.

MitigationUpgrade JS Help Desk to a version newer than 3.1.1. Until a patch is available, disable or restrict file deletion features to administrative users only and implement server-side validation of file paths to prevent path traversal.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Changed
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify JS Help Desk installation and version
    Check your web application directory for JS Help Desk files (typically in /wp-content/plugins/js-help-desk or similar). Look for a version file, readme.txt, or plugin header that displays the installed version number.
    Affected if The installed version is 3.1.1 or any earlier version of JS Help Desk.
  2. Verify if subscriber-level user accounts exist
    Query your user database or user management interface to confirm whether subscriber-role accounts are active in the system. Check the wp_users table (if WordPress-based) or the equivalent user table for roles with subscriber privileges.
    Affected if Subscriber-level accounts exist and are allowed to authenticate to the system.
  3. Inspect file deletion endpoint authorization
    Review the code handling file deletion requests (typically in PHP files within the plugin directory). Trace the logic that processes delete requests to determine if role-based access control (RBAC) checks are performed before executing file deletion operations.
    Affected if The file deletion functionality lacks proper role verification or allows subscriber-level users to trigger deletions.
  4. Test for broken access control on file deletion
    Using a low-privilege subscriber account, attempt to access and invoke the file deletion feature. Observe whether the request succeeds without proper authorization validation.
    Affected if A subscriber-level user can successfully delete files on the server through the file deletion functionality.

You are affected if JS Help Desk version 3.1.1 or earlier is installed AND subscriber-level users can access and successfully execute file deletion operations without administrative authorization.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade JS Help Desk to a version newer than 3.1.1. Until a patch is available, disable or restrict file deletion features to administrative users only and implement server-side validation of file paths to prevent path traversal.

Have this fixed Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA4.0 h
22.0 hours of engineering $3,860
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2026-56054 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data