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Sensitive Information in LogsWeakness · CWE-532

CVE-2026-7824

MEDIUM · 5.9 CVSS v4.0 Published 2026-05-05
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
65/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An issue was discovered in the PaperCut Hive Ricoh embedded application. When the "Deep Logging" (diagnostic) mode is enabled, the application inadvertently records administrative credentials in plain text within the log files. An attacker with administrative access to the PaperCut Hive management portal could remotely enable deep logging and subsequently retrieve sensitive device passwords from the logs after an authorized user authenticates at the device. This exposure allows for the lateral movement or unauthorized configuration of the physical print hardware.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

The PaperCut Hive Ricoh embedded application exposes administrative credentials in plain text within log files when 'Deep Logging' diagnostic mode is enabled. An attacker with administrative access to the PaperCut Hive management portal can remotely enable deep logging, then retrieve device passwords from logs after legitimate users authenticate at the physical print hardware.

MitigationDisable deep logging when not actively used for diagnostics, implement log sanitization to remove credentials before storage, and restrict administrative access to the management portal to minimize attack surface.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
High
Authentication
X
User interaction
None
Scope
X

CVSS:4.0/AV:N/AC:L/AT:P/PR:H/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm PaperCut Hive installation and version
    Locate the PaperCut Hive installation directory and identify the installed version number. Compare against any available version information for the product.
    Affected if PaperCut Hive with Ricoh embedded application is installed and running.
  2. Verify Deep Logging diagnostic mode status
    Access the PaperCut Hive management portal administrative interface and check whether Deep Logging or equivalent diagnostic logging feature is currently enabled in the system configuration.
    Affected if Deep Logging diagnostic mode is currently enabled in the PaperCut Hive management portal.
  3. Inspect log files for plaintext credentials
    Locate and examine PaperCut Hive log files (typically found in the application logs or diagnostics directory). Search log contents for unencrypted password strings, device credentials, or authentication tokens in plain text.
    Affected if Log files contain administrative credentials or device passwords stored in plaintext.
  4. Review Ricoh embedded application configuration
    Check the Ricoh embedded application configuration within PaperCut Hive to confirm it is configured and active. Verify if device authentication credentials are stored or referenced by the application.
    Affected if Ricoh embedded application is configured and integrated with device authentication.

A user is affected if PaperCut Hive with Ricoh embedded application is running with Deep Logging diagnostic mode enabled, and log files contain plaintext administrative credentials.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Disable deep logging when not actively used for diagnostics, implement log sanitization to remove credentials before storage, and restrict administrative access to the management portal to minimize attack surface.

Have this fixed Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,930
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2026-7824 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
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  • Version or environment caveats, and links to real fixes
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