Improper Privilege ManagementWeakness · CWE-269

CVE-2026-8787

HIGH · 8.8 CVSS v3.1 Published 2026-05-27
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
94/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
The Firebase Support & Chat Management plugin for WordPress is vulnerable to privilege escalation in all versions up to, and including, 3.1.1. This is due to the `firebase_auth()` function authenticating the request as the WordPress user whose email is supplied in the `user_email` POST parameter without verifying ownership of that email (no Firebase ID token signature/issuer/audience verification). This makes it possible for authenticated attackers, with Subscriber-level access and above, to log in as an arbitrary existing user — including an Administrator — by submitting that user's email address to the `acb_firebase_auth` AJAX action, resulting in full account takeover.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The plugin's `firebase_auth()` function authenticates users based solely on the email address supplied in the `user_email` POST parameter without verifying email ownership or validating Firebase ID token signatures, issuers, or audiences. Attackers with Subscriber-level WordPress access can exploit the `acb_firebase_auth` AJAX action to impersonate any user, including Administrators, achieving full account takeover.

MitigationUpgrade to a patched version of the Firebase Support & Chat Management plugin that implements proper Firebase ID token validation (signature, issuer, audience verification) before trusting the supplied email address.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Firebase Support & Chat Management plugin is installed
    In WordPress admin, go to Plugins > Installed Plugins and look for 'Firebase Support & Chat Management' or check the file system for /wp-content/plugins/ folder containing 'firebase' in the directory name
    Affected if The plugin is installed and active
  2. Determine the installed plugin version
    Check the plugin header in its main PHP file (usually in /wp-content/plugins/[plugin-folder]/ or look at the version in the plugin's readme.txt)
    Affected if Version is unknown or falls within an unpatched range (the vulnerability exists when proper Firebase ID token validation is not implemented)
  3. Confirm the acb_firebase_auth AJAX action is exposed
    Make a GET or POST request to /wp-admin/admin-ajax.php?action=acb_firebase_auth and verify the endpoint responds (does not return 404 or forbidden)
    Affected if The AJAX endpoint returns a valid response indicating the vulnerable action is registered and accessible
  4. Check if the plugin authentication feature is enabled
    Review the plugin settings in WordPress admin under the plugin's configuration page for any authentication-related options
    Affected if Firebase authentication or the user authentication feature is enabled in plugin settings
  5. Identify user roles with access to the site
    In WordPress admin, go to Users and review which roles exist. Note that Subscriber-level accounts or any authenticated user can trigger the vulnerable AJAX action
    Affected if Any user account (Subscriber role or above) exists on the site, allowing them to exploit the flaw

If the Firebase Support & Chat Management plugin is installed with its authentication feature enabled and the acb_firebase_auth AJAX endpoint is accessible to authenticated users, then the environment is vulnerable to account takeover via email impersonation.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade to a patched version of the Firebase Support & Chat Management plugin that implements proper Firebase ID token validation (signature, issuer, audience verification) before trusting the supplied email address.

Recommended fix Moderate confidence

Version 3.1.2 or later (verify exact version number at wordpress.org/plugins/firebase-support-chat-management/)

  1. 1. Navigate to the WordPress admin dashboard and go to Plugins > Installed Plugins
  2. 2. Locate the 'Firebase Support & Chat Management' plugin
  3. 3. Check the current installed version in the plugin details
  4. 4. Visit the plugin's page at wordpress.org/plugins/firebase-support-chat-management/ or the vendor's site to verify if version 3.1.2 or later is available
  5. 5. If version 3.1.2 or higher is available, update the plugin directly from the WordPress plugins page
  6. 6. Alternatively, download the updated version from the WordPress plugin repository and upload it manually via Plugins > Add New > Upload Plugin
  7. 7. After updating, verify the fix by confirming the plugin version shows 3.1.2 or later
  8. 8. Test that the privilege escalation vulnerability is patched by attempting (in a staging environment) to use the acb_firebase_auth AJAX action with another user's email - it should fail or require proper authentication
Caveat Review plugin settings after update as minor configuration changes may occur in feature releases

Generated from the published advisory — verify against the referenced sources before acting.

Have this fixed Scoped from the published advisory
  • Consultation2.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA4.0 h
20.0 hours of engineering $3,460
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2026-8787 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
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  • Version or environment caveats, and links to real fixes
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  • No spam, self-promotion, credentials, or personal data