CVE-2026-9614
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedAn Improper Access Control vulnerability in Ivanti Neurons for ITSM (cloud and on-premises) allows a remote authenticated attacker to gain administrative access.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceIvanti Neurons for ITSM contains an Improper Access Control vulnerability allowing a remote authenticated attacker to elevate privileges to administrative level. The vulnerability affects both cloud and on-premises deployments, enabling authenticated users to bypass intended authorization checks and gain full administrative access to the ITSM platform.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify Ivanti Neurons for ITSM installationLocate the Ivanti Neurons for ITSM application in your environment. Check installed programs on Windows servers, or look for the service process (typically runs as a Java application with 'neurons' or 'itsm' in the service name).Affected if Ivanti Neurons for ITSM is installed and running in the environment
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Determine installed versionAccess the Ivanti Neurons for ITSM administrative interface or check the application version through the About/Help section in the web UI. Alternatively, check the installation directory for a version file or check the WAR/JAR file properties if accessible.Affected if The installed version matches or falls within the affected version range (verify against vendor release notes for this CVE)
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Check for unauthorized admin accountsReview the Users and Roles administration panel in Ivanti Neurons for ITSM. Look for any new or unexpected accounts with Administrative or Super Admin roles that were not created by authorized administrators.Affected if Unexpected admin-level accounts exist that were not created through legitimate administrative processes
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Review audit logs for privilege escalationExamine the Ivanti Neurons for ITSM audit logs, security logs, or activity logs for events indicating role changes, privilege escalation, or administrative actions performed by non-admin users. Look for 'role modified', 'privilege escalation', or 'user elevated' event types.Affected if Audit logs show role changes or admin actions performed by users who should not have had administrative privileges
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Check for suspicious administrative sessionsReview active administrative sessions and recent login history. Look for administrative logins from IP addresses or geographic locations not associated with your legitimate administrators, or at unusual times.Affected if Administrative sessions or logins originate from unexpected sources or are associated with compromised accounts
You are affected if Ivanti Neurons for ITSM is installed and the version is within the affected range, or if unauthorized admin accounts or privilege escalation activity appears in logs or user management.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataApply vendor-supplied patches for CVE-2026-9614 when released. In the interim, restrict administrative access to the minimum necessary personnel and implement additional authentication monitoring for privilege escalation attempts.
- Consultation4.0 h
- Implementation8.0 h
- Testing6.0 h
- Review / QA3.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $5,888.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2026-9614 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2026-9614 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data