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Redhat 2586
HIGH 8.8
CVE-2021-36100
Specially crafted string in OTRS system configuration can allow the execution of any system command.
Otrs
7.0.19 / 7.0.28+
MEDIUM 5.4
CVE-2022-0475
Malicious translator is able to inject JavaScript code in few translatable strings (where HTML is allowed). The code could be executed in the Package…
Otrs
after 8.0.19
MEDIUM 5.4
CVE-2021-36094
It's possible to craft a request for appointment edit screen, which could lead to the XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edit…
Otrs
7.0.29+
MEDIUM 5.3
CVE-2021-36093
It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects: OTRS AG ((OTRS)) Co…
Otrs
7.0.29 / 8.0.16+
MEDIUM 5.3
CVE-2021-36095
Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition…
Otrs
7.0.29+
HIGH 8.8
CVE-2013-4717
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.…
Otrs
after 3.2.8
MEDIUM 5.4
CVE-2013-4718
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 al…
Otrs
after 3.2.8
MEDIUM 6.5
CVE-2021-21440
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edi…
Otrs
after 8.0.14
MEDIUM 6.1
CVE-2021-36092
It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS))…
Otrs
7.0.28 / 8.0.15+
MEDIUM 5.4
CVE-2021-21442
In the project create screen it's possible to inject malicious JS code to the certain fields. The code might be executed in the Reporting screen. Thi…
Time Accounting
7.0.20+
HIGH 7.5
CVE-2021-21441
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview s…
Otrs
after 7.0.26
MEDIUM 6.5
CVE-2021-21439
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of ser…
Otrs
7.0.27 / 8.0.14+
MEDIUM 6.5
CVE-2021-21435
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG…
Otrs
after 8.0.10
MEDIUM 5.3
CVE-2020-1777
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside…
Otrs
after 8.0.6
HIGH 8.1
CVE-2020-1773
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may…
Otrs
after 7.0.15
MEDIUM 5.4
CVE-2020-1771
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript…
Otrs
after 7.0.15
MEDIUM 5.4
CVE-2019-16375
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.2…
Otrs
after 7.0.11
MEDIUM 6.5
CVE-2013-3551
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS IT…
Otrs
3.0.8 / 3.0.20+
MEDIUM 6.5
CVE-2013-4088
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not p…
Otrs
3.0.21 / 3.1.17+
MEDIUM 6.1
CVE-2013-2637
A Cross-Site Scripting (XSS) Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 via changes, workord…
Faq
2.0.8 / 2.1.4+
MEDIUM 5.4
CVE-2020-1768
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdle…
Otrs
after 7.0.14
HIGH 7.5
CVE-2019-18180
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTR…
Otrs
5.0.39 / 6.0.24+
MEDIUM 5.4
CVE-2019-10066
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5…
Otrs
after 7.0.6
MEDIUM 5.4
CVE-2019-10067
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. A…
Otrs
after 7.0.6
MEDIUM 6.5
CVE-2018-20800
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only ma…
Otrs
Patch available
MEDIUM 5.4
CVE-2019-9752
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged in…
Otrs
5.0.34 / 6.0.16+
HIGH 7.2
CVE-2018-7567EPSS 5%
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to expl…
Otrs
after 5.0.23
HIGH 8.8
CVE-2017-14635
In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistic…
Otrs
Mitigation only
MEDIUM 6.1
CVE-2017-9299
Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks.…
Otrs
No fix yet
MEDIUM 6.1
CVE-2016-9139
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allow…
Otrs
Mitigation only