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HelpboxApplication · Layton Technology

CVE-2007-5402

MEDIUM · 6.5 CVSS v2.0 Published 2008-01-09
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
71/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Multiple SQL injection vulnerabilities in Layton HelpBox 3.7.1 allow (1) remote attackers to execute arbitrary SQL commands via the sys_request_id parameter to editrequestenduser.asp; and allow remote authenticated users to execute arbitrary SQL commands via (2) the oldpassword parameter to writepwdenduser.asp, and the sys_request_id parameter to (3) changerequeststatus.asp, (4) editrequestuser.asp, (5) requestcommentsuser.asp, and (6) useractions.asp, different vectors than CVE-2004-2551.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Multiple SQL injection vulnerabilities in Layton HelpBox 3.7.1 allow remote attackers to execute arbitrary SQL commands via the sys_request_id parameter in editrequestenduser.asp, and authenticated users via oldpassword in writepwdenduser.asp and sys_request_id in changerequeststatus.asp, editrequestuser.asp, requestcommentsuser.asp, and useractions.asp.

MitigationImplement parameterized queries or prepared statements for all user-supplied input in the affected ASP files (sys_request_id and oldpassword parameters), and apply vendor patches if available. Consider upgrading from the 2007 version if no patch exists.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
HelpboxApplication
Affected:= 3.7.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
Single
Confidentiality
Partial
Integrity
Partial
Availability
Partial

AV:N/AC:L/Au:S/C:P/I:P/A:P

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Layton HelpBox installation
    Locate the HelpBox application files on the system. Common paths may include C:\Program Files\Layton\HelpBox or IIS web root directories. Look for the presence of the ASP files mentioned in the CVE.
    Affected if Layton HelpBox is installed on the system and the vulnerable ASP files are present
  2. Determine installed version
    Check for version information in the application installation directory, such as a version.txt file, README, or within the application configuration files. The application may also display its version on the web interface login page or in HTTP headers.
    Affected if The installed version is exactly 3.7.1
  3. Locate vulnerable ASP files
    Search the web directory for the following files: editrequestenduser.asp, writepwdenduser.asp, changerequeststatus.asp, editrequestuser.asp, requestcommentsuser.asp, and useractions.asp. These are the files containing the SQL injection vulnerabilities.
    Affected if Any of these vulnerable ASP files exist in the application web directory
  4. Verify application is network accessible
    Determine if the HelpBox web interface is accessible over the network. For the unauthenticated SQL injection in editrequestenduser.asp via sys_request_id parameter, remote attackers can exploit it if the application is exposed. Check if the IIS site is running and externally accessible.
    Affected if The application is accessible remotely and the vulnerable parameter sys_request_id is exposed without authentication

A user is affected if Layton HelpBox version 3.7.1 is installed and the vulnerable ASP files with unsanitized sys_request_id or oldpassword parameters are accessible, particularly if the application is network-facing.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Implement parameterized queries or prepared statements for all user-supplied input in the affected ASP files (sys_request_id and oldpassword parameters), and apply vendor patches if available. Consider upgrading from the 2007 version if no patch exists.

Fix this in Helpbox Scoped from the published advisory
  • Consultation2.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
13.0 hours of engineering $2,290
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2007-5402 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data