HelpboxApplication · Laytontechnology

CVE-2012-4974

MEDIUM · 6.5 CVSS v2.0 Published 2012-12-12
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
71/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Layton Helpbox 4.4.0 allows remote authenticated users to change the login context and gain privileges via a modified (1) loggedinenduser, (2) loggedinendusername, (3) loggedinuserusergroup, (4) loggedinuser, or (5) loggedinusername cookie.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Layton Helpbox 4.4.0 contains an insecure direct object reference vulnerability where authenticated users can manipulate session cookies (loggedinenduser, loggedinendusername, loggedinuserusergroup, loggedinuser, loggedinusername) to change their login context and escalate privileges beyond their assigned user group.

MitigationImplement server-side session validation and avoid trusting client-supplied cookie values for authentication decisions. Use server-managed session tokens mapped to validated user identities rather than allowing cookie modification to alter user context.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
HelpboxApplication
Affected:= 4.4.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
Single
Confidentiality
Partial
Integrity
Partial
Availability
Partial

AV:N/AC:L/Au:S/C:P/I:P/A:P

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm Layton Helpbox is installed
    Locate the Helpbox application installation directory or check running services for Layton Helpbox. Common paths may include C:\Program Files\Layton Technology\Helpbox or similar. Check Windows services or process list for Helpbox-related processes.
    Affected if The application is present and running.
  2. Verify the exact version is 4.4.0
    Check the application's version information - look in the installation directory for version files, or right-click the executable to view properties, or check Add/Remove Programs for 'Laytontechnology Helpbox' version 4.4.0.
    Affected if The installed version is exactly 4.4.0.
  3. Determine if the web interface is in use
    Helpbox uses a web-based interface for user authentication. Check if the application is serving HTTP/HTTPS requests on ports 80, 443, or custom ports (typically 8080 or 8443). Access the login page in a browser to confirm the web interface is active.
    Affected if The web interface is accessible and running.
  4. Inspect authentication cookie handling
    After logging in as a standard user, open browser developer tools and examine the cookies set by the application. Look for cookies named loggedinenduser, loggedinendusername, loggedinuserusergroup, loggedinuser, or loggedinusername.
    Affected if These specific cookies exist and contain user identity or group information that could be modified.
  5. Test for privilege escalation via cookie modification
    As an authenticated standard user, capture the session cookies. Modify the loggedinuserusergroup cookie value to an administrator group identifier (such as 'admin' or '1') and refresh the page. Observe if elevated privileges are granted without server-side validation.
    Affected if Modifying cookie values changes the user's effective permissions or grants access to admin functions.

A user is affected if Layton Helpbox version 4.4.0 is installed, the web interface is accessible, and modifying client-side cookies (loggedinuserusergroup, loggedinuser, etc.) allows privilege escalation beyond the assigned user group.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Implement server-side session validation and avoid trusting client-supplied cookie values for authentication decisions. Use server-managed session tokens mapped to validated user identities rather than allowing cookie modification to alter user context.

Fix this in Helpbox Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2012-4974 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
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  • Version or environment caveats, and links to real fixes
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