CVE-2008-1515
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedThe SOAP interface in OTRS 2.1.x before 2.1.8 and 2.2.x before 2.2.6 allows remote attackers to "read and modify objects" via SOAP requests, related to "Missing security checks."
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceThe OTRS SOAP interface in versions 2.1.x before 2.1.8 and 2.2.x before 2.2.6 lacks proper security checks, allowing remote unauthenticated or unauthorized attackers to read and modify objects via crafted SOAP requests. This is an authorization bypass vulnerability in the web service layer.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data>= 2.1.0, < 2.1.8>= 2.2.0, < 2.2.6CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Authentication
- None
- Confidentiality
- Partial
- Integrity
- Partial
- Availability
- None
AV:N/AC:L/Au:N/C:P/I:P/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify the installed OTRS versionLocate the OTRS version number in the system configuration files or the web interface footer. Common locations include the Kernel/Config.pm file or the OTRS admin panel. Compare this version against the affected ranges: 2.1.0 to 2.1.7, or 2.2.0 to 2.2.5.Affected if The installed version falls within 2.1.0 to 2.1.7 or 2.2.0 to 2.2.5.
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Confirm the SOAP interface is enabledInspect the OTRS web server configuration and identify whether the SOAP endpoint is active. Look for SOAP-related modules or aliases in the web server config, typically accessible via the /otrs/nph-genericinterface.pl or /otrs/rpc route.Affected if The SOAP interface is exposed and accessible on the web server.
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Verify SOAP endpoint accessibilityAttempt to access the SOAP endpoint URL (such as /otrs/rpc or /nph-genericinterface.pl) from a network perspective to confirm it is reachable. Check firewall rules and web server bindings.Affected if The SOAP endpoint is reachable over the network, even from untrusted sources.
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Check for unauthenticated SOAP access controlsReview the OTRS generic interface configuration files for the SOAP transport settings. Determine if the web service permits unauthenticated operations or lacks proper authorization checks in its invoker configuration.Affected if The SOAP web service allows unauthenticated or unauthorized object access without proper credential validation.
The environment is affected if OTRS versions 2.1.0-2.1.7 or 2.2.0-2.2.5 are installed with the SOAP interface enabled and exposed to the network.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor data2.1.82.2.6
Upgrade OTRS to version 2.1.8, 2.2.6, or later. If immediate patching is not possible, restrict network access to the SOAP interface via firewall or IP filtering until the upgrade can be applied.
- Consultation3.0 h
- Implementation6.0 h
- Testing4.0 h
- Review / QA2.0 h
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Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2008-1515 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2008-1515 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
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