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Unified Service MonitorApplication · Cisco

CVE-2011-2738

HIGH · 10.0 CVSS v2.0 Published 2011-09-19
Fix available
A fix is available. Upgrade to after 8.5 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Multiple unspecified vulnerabilities in Cisco Unified Service Monitor before 8.6, as used in Unified Operations Manager before 8.6 and CiscoWorks LAN Management Solution 3.x and 4.x before 4.1; and multiple EMC Ionix products including Application Connectivity Monitor (Ionix ACM) 2.3 and earlier, Adapter for Alcatel-Lucent 5620 SAM EMS (Ionix ASAM) 3.2.0.2 and earlier, IP Management Suite (Ionix IP) 8.1.1.1 and earlier, and other Ionix products; allow remote attackers to execute arbitrary code via crafted packets to TCP port 9002, aka Bug IDs CSCtn42961 and CSCtn64922, related to a buffer overflow.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Buffer overflow vulnerability in multiple Cisco and EMC Ionix products allows remote attackers to execute arbitrary code via crafted packets sent to TCP port 9002. The flaw affects Cisco Unified Service Monitor, Unified Operations Manager, CiscoWorks LAN Management Solution, and various EMC Ionix products including Application Connectivity Monitor, Adapter for Alcatel-Lucent 5620 SAM EMS, and IP Management Suite.

MitigationUpgrade to Cisco products version 8.6 or later and CiscoWorks LAN Management Solution 4.1 or later; apply vendor patches for EMC Ionix products. If immediate patching is not feasible, block unauthorized access to TCP port 9002 at the network perimeter.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Unified Service MonitorApplication
Affected:<= 8.5= 1.1= 2.0= 2.0.1= 2.1= 2.2= 2.3= 8.0
Ciscoworks Lan Management SolutionApplication
Affected:= 3.0= 3.1= 3.2= 4.0= 4.0.1
Unified Operations ManagerApplication
Affected:<= 8.5= 1.0= 1.1= 2.0= 2.0.1= 2.0.2= 2.0.3= 2.1= 2.2= 2.3= 8.0
Ionix AcmApplication
Affected:<= 2.3
Ionix AsamApplication
Affected:<= 3.2.0.2
Ionix IpApplication
Affected:<= 8.1.1.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
Complete
Integrity
Complete
Availability
Complete

AV:N/AC:L/Au:N/C:C/I:C/A:C

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Cisco or EMC Ionix products
    Review installed software on the system for any of these product families: Cisco Unified Service Monitor, Cisco Unified Operations Manager, CiscoWorks Lan Management Solution, EMC Ionix Application Connectivity Monitor (ACM), EMC Ionix Adapter for Alcatel-Lucent 5620 SAM EMS (ASAM), or EMC Ionix IP Management Suite
    Affected if Any of these products are installed
  2. Check product version
    Locate the version information for the installed product (typically available in the product's About dialog, installation directory, or system inventory)
    Affected if Version matches one of the affected versions listed in the CVE: Cisco Unified Service Monitor <= 8.5, 1.1, 2.0, 2.0.1, 2.1, 2.2, 2.3, or 8.0; Cisco Unified Operations Manager <= 8.5, 1.0, 1.1, 2.0, 2.0.1, 2.0.2, 2.0.3, 2.1, 2.2, 2.3, or 8.0; CiscoWorks LMS 3.0, 3.1, 3.2, 4.0, or 4.0.1; EMC Ionix ACM
  3. Verify TCP port 9002 is listening
    Use a network scanning tool or command (such as netstat, nmap, or ss) to check if TCP port 9002 is open and listening on the system
    Affected if TCP port 9002 is open and the vulnerable product is installed with an affected version

Your environment is affected if any of the listed Cisco or EMC Ionix products are installed with a version matching the affected ranges AND TCP port 9002 is accessible and listening.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 8.5
Interim mitigation

Upgrade to Cisco products version 8.6 or later and CiscoWorks LAN Management Solution 4.1 or later; apply vendor patches for EMC Ionix products. If immediate patching is not feasible, block unauthorized access to TCP port 9002 at the network perimeter.

Fix this in Unified Service Monitor Scoped from the published advisory
  • Consultation6.0 h
  • Implementation12.0 h
  • Testing6.0 h
  • Review / QA4.0 h
28.0 hours of engineering $4,980
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2011-2738 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data