Dameware Remote SupportApplication · Solarwinds

CVE-2013-3249

HIGH · 9.3 CVSS v2.0 Published 2014-03-20
Fix available
A fix is available. Upgrade to after 10.0.0.372 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Stack-based buffer overflow in the "Add from text file" feature in the DameWare Exporter tool (DWExporter.exe) in DameWare Remote Support 10.0.0.372, 9.0.1.247, and earlier allows user-assisted attackers to execute arbitrary code via unspecified vectors.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A stack-based buffer overflow vulnerability exists in the DameWare Exporter tool (DWExporter.exe) within the 'Add from text file' feature of DameWare Remote Support versions 10.0.0.372, 9.0.1.247, and earlier. The overflow occurs when processing a specially crafted text file, allowing attackers to overwrite stack memory and execute arbitrary code via user-assisted attack vector.

MitigationUpgrade DameWare Remote Support to versions newer than 10.0.0.372 or 9.0.1.247. Until patched, avoid using the 'Add from text file' feature with files from untrusted sources.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Dameware Remote SupportApplication
Affected:<= 9.0.1.247>= 10.0, <= 10.0.0.372

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
M
Authentication
None
Confidentiality
Complete
Integrity
Complete
Availability
Complete

AV:N/AC:M/Au:N/C:C/I:C/A:C

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm DameWare Remote Support is installed
    Check for the presence of DameWare Remote Support installation directory, typically in C:\Program Files\SolarWinds\DameWare Remote Support or C:\Program Files (x86)\SolarWinds\DameWare Remote Support. Also check Programs and Features (Add/Remove Programs) for the installed application.
    Affected if The application is not found on the system, then this CVE does not apply.
  2. Identify the installed version of DameWare Remote Support
    Open Programs and Features (Add/Remove Programs) in Control Panel, locate SolarWinds DameWare Remote Support, and note the version number displayed. Alternatively, right-click on the main executable (DWRES.exe or similar) in the installation folder, select Properties, and check the Details tab for version information.
    Affected if Version is 9.0.1.247 or earlier, OR version is 10.0 through 10.0.0.372 inclusive.
  3. Locate the vulnerable DWExporter.exe component
    Navigate to the DameWare installation directory and search for DWExporter.exe. This file is typically found in the main installation folder or in a subfolder named Export or similar.
    Affected if DWExporter.exe exists on the system with a version matching the affected ranges.
  4. Verify the version of DWExporter.exe
    Right-click on DWExporter.exe, select Properties, and check the Version tab to obtain the file version. Compare this version against the affected ranges: versions <= 9.0.1.247 or >= 10.0 but <= 10.0.0.372.
    Affected if The DWExporter.exe file version falls within the vulnerable version ranges.
  5. Confirm access to the Add from text file feature
    Launch the DameWare application and locate the 'Add from text file' feature within the DameWare Exporter tool. This feature is typically accessible through the Exporter module's menu options for importing host lists.
    Affected if The 'Add from text file' feature is available and accessible in the installed version.

A system is affected by this CVE if SolarWinds DameWare Remote Support is installed with a version between 9.0.1.247 (and earlier) or between 10.0 and 10.0.0.372, and the DWExporter.exe component with the vulnerable 'Add from text file' feature is present.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 10.0.0.372
Interim mitigation

Upgrade DameWare Remote Support to versions newer than 10.0.0.372 or 9.0.1.247. Until patched, avoid using the 'Add from text file' feature with files from untrusted sources.

Fix this in Dameware Remote Support Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing4.0 h
  • Review / QA2.0 h
12.0 hours of engineering $2,080
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,328.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2013-3249 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2013-3249 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data