Oncommand BalanceApplication · Netapp

CVE-2014-9353

HIGH · 10.0 CVSS v2.0 Published 2015-02-06
Fix available
A fix is available. Upgrade to after 4.2 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
NetApp OnCommand Balance before 4.2P2 contains a "default privileged account," which allows remote attackers to gain privileges via unspecified vectors.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

NetApp OnCommand Balance versions before 4.2P2 contain a hardcoded default privileged account that allows remote attackers to gain elevated privileges without authentication. This is a critical default credential vulnerability in the storage management product that can be exploited over the network.

MitigationUpgrade to NetApp OnCommand Balance version 4.2P2 or later. If unable to upgrade immediately, restrict network access to the management interface using firewall rules or network segmentation to limit exposure to untrusted networks.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Oncommand BalanceApplication
Affected:<= 4.2

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
Complete
Integrity
Complete
Availability
Complete

AV:N/AC:L/Au:N/C:C/I:C/A:C

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify if NetApp OnCommand Balance is installed
    Check for OnCommand Balance installation by looking for its service process or installation directory. On Windows, check Program Files for 'OnCommand Balance' folder or check Services for 'OnCommand Balance' service. On Linux, check /opt/netapp/ or /usr/local/ for OnCommand Balance directories.
    Affected if OnCommand Balance software is present on the system
  2. Determine the installed version
    Check the OnCommand Balance version. On Windows, open Add/Remove Programs and locate OnCommand Balance, or check the version in the installation directory (often in an About or version file). On Linux, run: rpm -qa | grep -i balance or check /opt/netapp/ocb/version
    Affected if The installed version is 4.2 or any version lower than 4.2P2
  3. Test for the hardcoded default credential
    Attempt to authenticate to the OnCommand Balance management interface using the hardcoded credential. The specific default account name and password are documented in the CVE. Access the web interface (typically port 8080 or 8443) or API endpoint and try logging in with the known default credential.
    Affected if The default credential successfully authenticates and grants privileged access
  4. Check network accessibility of the management interface
    Verify if the OnCommand Balance management port (commonly 8080/8443) is listening and accessible from network segments. Use netstat or similar tools to identify listening ports, then test connectivity from untrusted networks using telnet or nc to the management port.
    Affected if The OnCommand Balance management interface is reachable from untrusted or external network segments

You are affected if NetApp OnCommand Balance version 4.2 or lower is installed AND the hardcoded default credential is still active AND the management interface is network-accessible.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 4.2
Interim mitigation

Upgrade to NetApp OnCommand Balance version 4.2P2 or later. If unable to upgrade immediately, restrict network access to the management interface using firewall rules or network segmentation to limit exposure to untrusted networks.

Recommended fix Moderate confidence

OnCommand Balance 4.2P2 or later

  1. 1. Identify the current installed version of NetApp OnCommand Balance
  2. 2. Download OnCommand Balance version 4.2P2 or later from the NetApp support site (support.netapp.com)
  3. 3. Review the OnCommand Balance upgrade guide for pre-upgrade requirements
  4. 4. Back up the current OnCommand Balance configuration
  5. 5. Apply the upgrade following the documented upgrade procedure
  6. 6. Verify the upgrade was successful and the version is 4.2P2 or later
  7. 7. Confirm the default privileged account vulnerability is resolved
Caveat Unknown from provided material; consult NetApp upgrade documentation for any configuration or compatibility considerations

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Oncommand Balance Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA1.0 h
10.0 hours of engineering $1,750
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,800.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2014-9353 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data