Manageengine Applications ManagerApplication · Zohocorp

CVE-2017-16846

CRITICAL · 9.8 CVSS v3.0 Published 2017-11-16
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Zoho ManageEngine Applications Manager 13 before build 13530 allows SQL injection via the /manageApplications.do?method=AddSubGroup haid parameter.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

SQL injection vulnerability in Zoho ManageEngine Applications Manager versions before build 13530 allows unauthenticated remote attackers to inject arbitrary SQL queries through the haid parameter in the /manageApplications.do?method=AddSubGroup endpoint. This can lead to complete database compromise including data exfiltration and potential remote code execution.

MitigationUpgrade to Applications Manager build 13530 or later. If immediate patching is not possible, consider restricting network access to the management interface and implementing WAF rules for the affected endpoint.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Manageengine Applications ManagerApplication
Affected:= 13.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm Applications Manager installation and version
    Locate the Applications Manager installation directory and check the build number in the version file or about page. Typical locations include the installation root folder or within the UI via Help > About. The build number is typically displayed as a numeric value (e.g., 13500, 13529, 13530).
    Affected if The installed build number is below 13530 (e.g., 13500, 13520, 13529).
  2. Verify the vulnerable endpoint is accessible
    Check if the URL /manageApplications.do?method=AddSubGroup is accessible from the network. This can be confirmed by accessing the management console URL and navigating to the AddSubGroup functionality or by testing the endpoint directly with an HTTP request.
    Affected if The endpoint responds and accepts the haid parameter without authentication, indicating the vulnerable code path is present.
  3. Confirm network exposure of the management interface
    Determine if the Applications Manager web interface is exposed to untrusted networks. Review firewall rules, reverse proxy configurations, or cloud security groups that allow external access to port 8080, 8443, or the configured HTTP/HTTPS management port.
    Affected if The management interface is accessible from untrusted networks (such as the internet or less-trusted internal segments) without VPN or authentication barriers.

You are affected if your installed build of Applications Manager 13.0 is below 13530 AND the management interface with the vulnerable endpoint is accessible to the network where the attacker resides.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade to Applications Manager build 13530 or later. If immediate patching is not possible, consider restricting network access to the management interface and implementing WAF rules for the affected endpoint.

Recommended fix High confidence

Applications Manager 13 build 13530 or later

  1. 1. Identify current build number by navigating to Help > About in Applications Manager
  2. 2. Download the latest build (13530 or later) from the official ManageEngine download page: https://www.manageengine.com/products/applications-manager/download.html
  3. 3. Back up the existing Applications Manager database and configuration files
  4. 4. Stop the Applications Manager service
  5. 5. Run the installer/updater to install the new build
  6. 6. Start the Applications Manager service and verify the build number in Help > About

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Manageengine Applications Manager Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing8.0 h
  • Review / QA4.0 h
24.0 hours of engineering $4,160
Get help mitigating

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $6,656.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2017-16846 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2017-16846 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data