Remedy Mid TierApplication · Bmc

CVE-2017-17675

MEDIUM · 5.3 CVSS v3.1 Published 2021-05-19
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
62/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
BMC Remedy Mid Tier 9.1SP3 is affected by log hijacking. Remote logging can be accessed by unauthenticated users, allowing for an attacker to hijack the system logs. This data can include user names and HTTP data.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

BMC Remedy Mid Tier 9.1SP3 contains a log hijacking vulnerability where remote logging functionality is accessible to unauthenticated users. Attackers can access system logs without credentials, potentially exposing sensitive information including usernames and HTTP request data.

MitigationRestrict unauthenticated access to logging endpoints through authentication requirements or network access controls. Apply any available vendor patches for BMC Remedy Mid Tier 9.1SP3.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Remedy Mid TierApplication
Affected:= 9.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify BMC Remedy Mid Tier installation
    Check if BMC Remedy Mid Tier is installed by reviewing running web services or application processes on the server. Look for BMC Remedy-related services or the Mid Tier web application.
    Affected if BMC Remedy Mid Tier is installed and running as a web application
  2. Determine installed version
    Locate the version information for the BMC Remedy Mid Tier installation. This is typically available through the Mid Tier admin console, version files in the installation directory, or by accessing the application's about/info page.
    Affected if The installed version is BMC Remedy Mid Tier 9.1 (specifically 9.1SP3)
  3. Verify logging endpoint accessibility
    Attempt to access the remote logging functionality without providing any authentication credentials. The logging endpoint may be accessible through common BMC Remedy web paths such as /arsys/services or similar logging-related URLs.
    Affected if Logging functionality is accessible without authentication (no login required)
  4. Check for sensitive data exposure
    Review any log files or data accessible through the unauthenticated logging endpoint to confirm whether usernames, HTTP request data, or other sensitive information is exposed.
    Affected if Logs expose sensitive information including usernames or HTTP request data without authentication

The environment is affected if BMC Remedy Mid Tier version 9.1 is running and the logging endpoint is accessible to unauthenticated users, allowing exposure of system logs containing sensitive information.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Restrict unauthenticated access to logging endpoints through authentication requirements or network access controls. Apply any available vendor patches for BMC Remedy Mid Tier 9.1SP3.

Fix this in Remedy Mid Tier Scoped from the published advisory
  • Consultation3.0 h
  • Implementation4.0 h
  • Testing2.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,980
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2017-17675 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data