Request TrackerApplication · Bestpractical

CVE-2017-5943

HIGH · 8.8 CVSS v3.0 Published 2017-07-03
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
95/100
Remediation priority · Urgent
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 allows remote attackers to obtain sensitive information about cross-site request forgery (CSRF) verification tokens via a crafted URL.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Request Tracker versions 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 contain an information disclosure vulnerability where crafted URLs allow remote attackers to obtain CSRF verification tokens. This token disclosure could enable subsequent cross-site request forgery attacks against authenticated users.

MitigationUpgrade to Request Tracker 4.0.25, 4.2.14, 4.4.2 or later to patch the token disclosure vulnerability.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Request TrackerApplication
Affected:= 4.0.0= 4.0.1= 4.0.2= 4.0.3= 4.0.4= 4.0.5= 4.0.6= 4.0.7= 4.0.8= 4.0.9= 4.0.10= 4.0.11

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Request Tracker version
    Locate the RT version file (typically /opt/rt4/lib/RT.pm, /usr/local/lib/perl5/RT.pm, or check the About page in the web interface under 'System Configuration' > 'About'). Extract the version number from the $VERSION variable.
    Affected if The installed version is 4.0.0 through 4.0.24, any 4.2.x before 4.2.14, or any 4.4.x before 4.4.2.
  2. Confirm web interface is enabled
    Verify the Request Tracker web server (mod_perl, FastCGI, or standalone) is running and accessible. Check for running httpd/nginx processes or test connectivity to the RT login page.
    Affected if The web interface is exposed and accepts authenticated sessions.
  3. Verify authentication is configured
    Check RT_SiteConfig.pm for @AutoLoginSecondaryGroups or $WebSessionClass settings. Confirm that user authentication (local, LDAP, or external) is enabled in the configuration.
    Affected if Users can authenticate to RT, as the token disclosure targets authenticated sessions.
  4. Check for CSRF token handling
    Review whether the web server logs or application logs show unusual URL patterns that might indicate token leakage. Examine the RT configuration for CSRF token enforcement settings.
    Affected if CSRF tokens are in use but potentially exposed through crafted URL parameters.

If the installed Request Tracker version falls within 4.0.0-4.0.24, 4.2.x before 4.2.14, or 4.4.x before 4.4.2 and the web interface with user authentication is enabled, the environment is vulnerable to CSRF token disclosure via crafted URLs.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade to Request Tracker 4.0.25, 4.2.14, 4.4.2 or later to patch the token disclosure vulnerability.

Fix this in Request Tracker Scoped from the published advisory
  • Consultation2.0 h
  • Implementation3.0 h
  • Testing3.0 h
  • Review / QA2.0 h
10.0 hours of engineering $1,750
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2017-5943 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
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  • Version or environment caveats, and links to real fixes
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