CVE-2017-5944
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedThe dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remote authenticated users with certain privileges to execute arbitrary code via a crafted saved search name.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceThe dashboard subscription interface in Request Tracker (RT) contains a code injection vulnerability where authenticated users with certain privileges can execute arbitrary code via a crafted saved search name. This allows remote authenticated attackers to inject and execute OS-level commands through the unsanitized search name parameter.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data= 4.0.0= 4.0.1= 4.0.2= 4.0.3= 4.0.4= 4.0.5= 4.0.6= 4.0.7= 4.0.8= 4.0.9= 4.0.10= 4.0.11CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify RT installation and versionLocate the RT installation directory and check the version file. Common locations include /opt/rt4/lib/RT.pm or the RT web interface footer which displays the version number.Affected if The installed version is 4.0.0, 4.0.1, 4.0.2, 4.0.3, 4.0.4, 4.0.5, 4.0.6, 4.0.7, 4.0.8, 4.0.9, 4.0.10, or 4.0.11.
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Confirm the dashboard subscription interface is enabledVerify that the RT Dashboard functionality is available in the web interface. Log in as a privileged user and navigate to the Dashboard > Subscriptions section or check if saved searches can be created.Affected if The Dashboard and saved search subscription features are accessible to authenticated users.
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Verify user privilege configurationCheck RT configuration for users or groups granted the 'Save dashboard subscriptions' or similar privileges. This is typically found in the RT admin interface under Users > Privileges or in the local configuration.Affected if Authenticated users or specific user groups have privileges to create or modify saved searches and dashboard subscriptions.
You are affected if your RT version is between 4.0.0 and 4.0.11 inclusive, and the dashboard subscription feature is available to authenticated users with saved search privileges.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataUpgrade RT to version 4.0.25, 4.2.14, 4.4.2 or later to patch the arbitrary code execution vulnerability in saved search name handling.
- Consultation2.0 h
- Implementation4.0 h
- Testing4.0 h
- Review / QA2.0 h
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Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2017-5944 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2017-5944 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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