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Prime CollaborationApplication · Cisco

CVE-2018-0319

CRITICAL · 9.8 CVSS v3.0 Published 2018-06-07
Fix available
A fix is available. Upgrade to after 12.1 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability in the password recovery function of Cisco Prime Collaboration Provisioning (PCP) could allow an unauthenticated, remote attacker to gain unauthorized access to an affected device. The vulnerability is due to insufficient validation of a password recovery request. An attacker could exploit this vulnerability by submitting a password recovery request and changing the password for any user on an affected system. An exploit could allow the attacker to gain administrative-level privileges on the affected system. This vulnerability affects Cisco Prime Collaboration Provisioning (PCP) Releases 11.6 and prior. Cisco Bug IDs: CSCvd07253.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A critical authentication bypass vulnerability in Cisco Prime Collaboration Provisioning's password recovery function allows unauthenticated remote attackers to reset passwords for any user account on the system due to insufficient validation of recovery requests. The attacker can gain administrative-level privileges by targeting the admin account.

MitigationApply the vendor patch or upgrade to a Cisco PCP release newer than 11.6 that addresses CSCvd07253. If patching is not immediately possible, restrict network access to the password recovery interface via firewall rules or ACLs.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Prime CollaborationApplication
Affected:<= 12.1
Prime Collaboration ProvisioningApplication
Affected:<= 11.6

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the installed Cisco Prime Collaboration product and version
    Locate the product version in the system administration interface or check the installed software version using the application's about page or version command
    Affected if The installed version is Cisco Prime Collaboration 12.1 or earlier, or Cisco Prime Collaboration Provisioning 11.6 or earlier
  2. Confirm the password recovery interface is accessible
    Check if the password recovery or password reset endpoint is exposed on the web interface. Typical paths may include /pcp/ForgotPassword or similar password recovery URLs
    Affected if The password recovery endpoint is reachable without authentication from the network
  3. Verify network exposure of the management interface
    Determine if the Cisco Prime Collaboration web management interface is reachable from untrusted networks by reviewing firewall rules, ACLs, or network accessibility
    Affected if The web interface is exposed to untrusted networks or the internet without adequate access controls

The environment is vulnerable if running Cisco Prime Collaboration 12.1 or earlier (or PCP 11.6 or earlier) with the password recovery interface accessible to untrusted network locations.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 12.1
Interim mitigation

Apply the vendor patch or upgrade to a Cisco PCP release newer than 11.6 that addresses CSCvd07253. If patching is not immediately possible, restrict network access to the password recovery interface via firewall rules or ACLs.

Recommended fix Moderate confidence

Latest available 12.x release of Cisco Prime Collaboration Provisioning (or the latest stable release as specified in Cisco's fix for CSCvd07253)

  1. 1. Identify the currently installed Cisco Prime Collaboration Provisioning (PCP) version by accessing the admin interface or checking system documentation.
  2. 2. Since this vulnerability affects PCP Releases 11.6 and prior, plan an upgrade to a fixed release that addresses Cisco Bug ID CSCvd07253.
  3. 3. Before upgrading, perform a complete backup of the PCP system including database and configuration files.
  4. 4. Review Cisco's release notes for the upgrade to understand any prerequisites and compatibility requirements.
  5. 5. Schedule a maintenance window as the upgrade will require system downtime.
  6. 6. Download the fixed PCP version from Cisco's software download center (tools.cisco.com).
  7. 7. Follow Cisco's standard upgrade procedure for Prime Collaboration Provisioning, including pre-upgrade checks.
  8. 8. After upgrade, verify that the password recovery mechanism now properly validates requests and does not allow unauthorized password changes.
Caveat Upgrade may require downtime and could have compatibility implications with integrated systems; review release notes thoroughly

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Prime Collaboration Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA1.0 h
10.0 hours of engineering $1,750
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2018-0319 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data