Remote Service ManagerApplication · Cybozu

CVE-2018-16170

HIGH · 8.1 CVSS v3.0 Published 2019-01-09
Fix available
A fix is available. Upgrade to after 3.1.8 or later.
See remediation →
87/100
Remediation priority · High
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Directory traversal vulnerability in Cybozu Remote Service 3.0.0 to 3.1.8 for Windows allows remote authenticated attackers to read arbitrary files via unspecified vectors.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Directory traversal vulnerability in Cybozu Remote Service versions 3.0.0 through 3.1.8 on Windows allows remote authenticated attackers to read arbitrary files on the host system by manipulating file path inputs to traverse beyond the intended directory boundaries.

MitigationUpgrade Cybozu Remote Service to a version beyond 3.1.8, or apply any vendor-provided security patches. If upgrades are not immediately feasible, implement strict input validation and whitelist-based path checking on all file-serving endpoints to prevent path traversal sequences.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Remote Service ManagerApplication
Affected:>= 3.0.0, <= 3.1.8

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
None

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify if Cybozu Remote Service is installed
    Check the Windows system for Cybozu Remote Service installation. Look for the service in Windows Services (services.msc), or check common installation paths such as C:\Program Files\Cybozu or C:\Program Files (x86)\Cybozu for the Remote Service Manager component.
    Affected if The Cybozu Remote Service Manager service is found on the system
  2. Determine the installed version number
    Locate the version information for Cybozu Remote Service Manager. In Windows, right-click the executable or access it via the Windows Programs and Features control panel, or check the version property of the service executable.
    Affected if The installed version falls within the range 3.0.0 through 3.1.8 (inclusive)
  3. Verify if remote access functionality is enabled
    Confirm that the Cybozu Remote Service is configured to accept remote connections. Check the service configuration settings or administration console to determine if remote file access or file serving features are enabled.
    Affected if Remote access or file-serving features are enabled and accessible to remote users
  4. Confirm network exposure of the service
    Determine if the Cybozu Remote Service is listening on network ports or accessible from remote systems. Check firewall rules, listening ports, or the service binding configuration.
    Affected if The service is exposed to network access from untrusted or external networks

A user is affected if Cybozu Remote Service Manager version 3.0.0 through 3.1.8 is installed with remote file-serving features enabled and network accessibility configured.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 3.1.8
Interim mitigation

Upgrade Cybozu Remote Service to a version beyond 3.1.8, or apply any vendor-provided security patches. If upgrades are not immediately feasible, implement strict input validation and whitelist-based path checking on all file-serving endpoints to prevent path traversal sequences.

Fix this in Remote Service Manager Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,930
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,088.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2018-16170 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data