Remote Service ManagerApplication · Cybozu

CVE-2018-16171

HIGH · 8.8 CVSS v3.0 Published 2019-01-09
Fix available
A fix is available. Upgrade to after 3.1.8 or later.
See remediation →
95/100
Remediation priority · Urgent
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Directory traversal vulnerability in Cybozu Remote Service 3.0.0 to 3.1.8 allows remote attackers to execute Java code file on the server via unspecified vectors.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A directory traversal vulnerability in Cybozu Remote Service versions 3.0.0 through 3.1.8 allows remote attackers to manipulate file paths and execute arbitrary Java code files on the server. The vulnerability is network-exploitable and achieves high severity (CVSS 8.8) due to the ability to achieve remote code execution without authentication.

MitigationUpgrade Cybozu Remote Service to version 3.1.9 or later. Additionally, implement strict input validation and path canonicalization on all file-handling operations to prevent directory traversal sequences.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Remote Service ManagerApplication
Affected:>= 3.0.0, <= 3.1.8

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Cybozu Remote Service installation
    Locate and query the installed Cybozu Remote Service Manager application and retrieve its version number from the software inventory,about panel,or system information
    Affected if The installed version falls within the range 3.0.0 to 3.1.8 inclusive
  2. Verify the software is network-facing
    Confirm that the Cybozu Remote Service web interface or API is exposed to network connections (typically on ports 80,443,or custom HTTP ports)
    Affected if The service is accessible over the network without requiring VPN or internal-only access
  3. Check for file upload or import functionality
    Review the application's available modules and features for any file upload,file import,or attachment handling capabilities that process file paths
    Affected if File handling features that accept user-supplied paths are enabled and accessible to unauthenticated users
  4. Confirm Java runtime environment
    Verify that a Java runtime is installed and configured to execute .class or .jar files on the server hosting Cybozu Remote Service
    Affected if Java runtime environment is present and the application has write access to directories where Java code files could be placed and executed

The environment is affected if Cybozu Remote Service Manager version 3.0.0 through 3.1.8 is installed and network-accessible, allowing unauthenticated attackers to manipulate file paths through exposed file-handling features.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 3.1.8
Interim mitigation

Upgrade Cybozu Remote Service to version 3.1.9 or later. Additionally, implement strict input validation and path canonicalization on all file-handling operations to prevent directory traversal sequences.

Fix this in Remote Service Manager Scoped from the published advisory
  • Consultation8.0 h
  • Implementation16.0 h
  • Testing12.0 h
  • Review / QA8.0 h
44.0 hours of engineering $7,720
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $12,352.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2018-16171 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2018-16171 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data