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D2200 FirmwareOperating system · Ricoh

CVE-2018-16185

HIGH · 7.8 CVSS v3.0 Published 2019-01-09
Fix available
A fix is available. Upgrade to after 3.1.10137.0 or later.
See remediation →
81/100
Remediation priority · High
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
RICOH Interactive Whiteboard D2200 V1.1 to V2.2, D5500 V1.1 to V2.2, D5510 V1.1 to V2.2, the display versions with RICOH Interactive Whiteboard Controller Type1 V1.1 to V2.2 attached (D5520, D6500, D6510, D7500, D8400), and the display versions with RICOH Interactive Whiteboard Controller Type2 V3.0 to V3.1.10137.0 attached (D5520, D6510, D7500, D8400) allows remote attackers to execute a malicious program.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

This is a remote code execution vulnerability affecting multiple models of RICOH Interactive Whiteboard devices and their associated controllers. The vulnerability allows remote attackers to execute malicious programs on affected devices, likely due to insufficient input validation or authentication mechanisms in the web interface or network services.

MitigationApply vendor-provided firmware updates to address the vulnerability. If patches are unavailable, isolate affected devices on a restricted network segment and disable unnecessary network services to reduce attack surface.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
D2200 FirmwareOperating system
Affected:>= 1.1, <= 2.2
D5500 FirmwareOperating system
Affected:>= 1.1, <= 2.2
D5510 FirmwareOperating system
Affected:>= 1.1, <= 2.2
D5520 FirmwareOperating system
Affected:>= 1.1, <= 2.2>= 3.0, <= 3.1.10137.0
D6500 FirmwareOperating system
Affected:>= 1.1, <= 2.2
D6510 FirmwareOperating system
Affected:>= 1.1, <= 2.2>= 3.0, <= 3.1.10137.0
D7500 FirmwareOperating system
Affected:>= 1.1, <= 2.2>= 3.0, <= 3.1.10137.0
D8400 FirmwareOperating system
Affected:>= 1.1, <= 2.2>= 3.0, <= 3.1.10137.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Ricoh Interactive Whiteboard model
    Locate the device model number on the physical device label, packaging, or network inventory. Confirm it is one of: D2200, D5500, D5510, D5520, D6500, D6510, D7500, or D8400.
    Affected if The device model matches one of the affected models listed.
  2. Access device firmware version information
    Log into the device's administrative web interface or system settings menu and locate the firmware version information page. Alternatively, check the device's system information or about page through the onboard controls.
    Affected if The firmware version cannot be retrieved or the device is inaccessible for version review.
  3. Compare firmware version against affected ranges
    Document the installed firmware version number and compare it to the affected ranges: 1.1 through 2.2 (all listed models), or 3.0 through 3.1.10137.0 (D5520, D6510, D7500, D8400 only).
    Affected if The installed firmware version falls within any of the specified vulnerable ranges.
  4. Confirm web interface is accessible
    Attempt to reach the device's web-based management interface over the network using its IP address. Note whether the HTTP/HTTPS ports respond.
    Affected if The web interface is reachable from network segments where the vulnerability could be exploited.

Your environment is affected if you have a Ricoh D2200, D5500, D5510, D5520, D6500, D6510, D7500, or D8400 device running firmware version 1.1-2.2, or for the latter four models also running 3.0-3.1.10137.0.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 3.1.10137.0
Interim mitigation

Apply vendor-provided firmware updates to address the vulnerability. If patches are unavailable, isolate affected devices on a restricted network segment and disable unnecessary network services to reduce attack surface.

Fix this in D2200 Firmware Scoped from the published advisory
  • Consultation6.0 h
  • Implementation12.0 h
  • Testing8.0 h
  • Review / QA4.0 h
30.0 hours of engineering $5,280
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An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $8,448.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2018-16185 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data