D2200 FirmwareOperating system · Ricoh

CVE-2018-16188

CRITICAL · 9.8 CVSS v3.0 Published 2019-01-09
Fix available
A fix is available. Upgrade to after 3.1.10137.0 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
SQL injection vulnerability in the RICOH Interactive Whiteboard D2200 V1.3 to V2.2, D5500 V1.3 to V2.2, D5510 V1.3 to V2.2, the display versions with RICOH Interactive Whiteboard Controller Type1 V1.3 to V2.2 attached (D5520, D6500, D6510, D7500, D8400), and the display versions with RICOH Interactive Whiteboard Controller Type2 V3.0 to V3.1.10137.0 attached (D5520, D6510, D7500, D8400) allows remote attackers to execute arbitrary SQL commands via unspecified vectors.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

SQL injection vulnerability in Ricoh Interactive Whiteboard firmware allows unauthenticated remote attackers to execute arbitrary SQL commands via the web interface. The flaw affects multiple model lines and firmware versions, enabling full database compromise.

MitigationApply vendor firmware updates to resolve the SQL injection; if patches unavailable, isolate devices behind a firewall or web application firewall to limit exposure.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
D2200 FirmwareOperating system
Affected:>= 1.3, <= 2.2
D5500 FirmwareOperating system
Affected:>= 1.3, <= 2.2
D5510 FirmwareOperating system
Affected:>= 1.3, <= 2.2
D5520 FirmwareOperating system
Affected:>= 1.3, <= 2.2>= 3.0, <= 3.1.10137.0
D6500 FirmwareOperating system
Affected:>= 1.3, <= 2.2
D6510 FirmwareOperating system
Affected:>= 1.3, <= 2.2>= 3.0, <= 3.1.10137.0
D7500 FirmwareOperating system
Affected:>= 1.3, <= 2.2>= 3.0, <= 3.1.10137.0
D8400 FirmwareOperating system
Affected:>= 1.3, <= 2.2>= 3.0, <= 3.1.10137.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the Ricoh Interactive Whiteboard model
    Locate the model number on the device label or access the device's web interface system information page
    Affected if The model is one of: D2200, D5500, D5510, D5520, D6500, D6510, D7500, or D8400
  2. Determine the installed firmware version
    Access the device web interface, typically via Settings or System Information; the firmware version is usually displayed in an About or Version section
    Affected if The firmware version falls within the affected ranges: 1.3 to 2.2 (all listed models) OR 3.0 to 3.1.10137.0 (D5520, D6510, D7500, D8400 only)
  3. Verify web interface accessibility
    Attempt to access the device web interface over HTTP/HTTPS from a network location; check if port 80 or 443 is listening on the device IP
    Affected if The web interface is reachable from network segments beyond the local display or trusted management VLAN
  4. Confirm SQL injection exposure
    Review any available web application firewall logs or network traffic for suspicious SQL-like payloads targeting the web interface login or parameter inputs
    Affected if Unsanitized user input in SQL queries is possible and the device is on an accessible network

The environment is affected if the device is a Ricoh Interactive Whiteboard model D2200, D5500, D5510, D5520, D6500, D6510, D7500, or D8400 running firmware version 1.3 to 2.2, or version 3.0 to 3.1.10137.0 for the models that support the second range, and the web interface is network-accessible.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 3.1.10137.0
Interim mitigation

Apply vendor firmware updates to resolve the SQL injection; if patches unavailable, isolate devices behind a firewall or web application firewall to limit exposure.

Fix this in D2200 Firmware Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
14.0 hours of engineering $2,490
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2018-16188 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data