CVE-2019-0032
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedA password management issue exists where the Organization authentication username and password were stored in plaintext in log files. A locally authenticated attacker who is able to access these stored plaintext credentials can use them to login to the Organization. Affected products are: Juniper Networks Service Insight versions from 15.1R1, prior to 18.1R1. Service Now versions from 15.1R1, prior to 18.1R1.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceOrganization authentication credentials (username and password) are stored in plaintext in log files. A locally authenticated attacker with access to these log files can retrieve the plaintext credentials and use them to authenticate to the Organization.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data>= 15.1r1, < 18.1r1>= 15.1r1, < 18.1r1CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Local
- Complexity
- Low
- Privileges
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
-
Check installed Juniper Service Insight versionRun 'show version' or check the product's about/version panel to identify the currently installed version numberAffected if The version is 15.1r1 or higher but lower than 18.1r1
-
Check installed Juniper Service Now versionRun 'show version' or check the product's about/version panel to identify the currently installed version numberAffected if The version is 15.1r1 or higher but lower than 18.1r1
-
Examine log files for plaintext credentialsLocate application and system log files (typically in /var/log or product-specific log directories) and search for patterns matching username and password strings using grep or a text editorAffected if Log files contain plaintext username and password pairs for organization authentication
-
Verify access controls on log directoriesList file permissions on log directories and review which system users and groups have read access to log filesAffected if Unprivileged users or groups beyond administrators have read access to log files containing credentials
A user is affected if running Juniper Service Insight or Service Now version 15.1r1 through 18.0rX and log files contain readable plaintext organization credentials.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor data18.1r1
Upgrade to version 18.1R1 or later to remediate the plaintext credential storage. Additionally, restrict access to log files and rotate any compromised credentials as a precautionary measure.
- Consultation4.0 h
- Implementation8.0 h
- Testing4.0 h
- Review / QA2.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $5,120.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2019-0032 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2019-0032 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.
A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data