CVE-2019-11215
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedIn Combodo iTop 2.2.0 through 2.6.0, if the configuration file is writable, then execution of arbitrary code can be accomplished by calling ajax.dataloader with a maliciously crafted payload. Many conditions can place the configuration file into a writable state: during installation; during upgrade; in certain cases, an error during modification of the file from the web interface leaves the file writable (can be triggered with XSS); a race condition can be triggered by the hub-connector module (community version only from 2.4.1 to 2.6.0); or editing the file in a CLI.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceArbitrary code execution vulnerability in Combodo iTop 2.2.0-2.6.0 where an attacker can execute malicious code via ajax.dataloader if the configuration file is writable. Multiple conditions (installation, upgrade, XSS-triggered errors, hub-connector race condition, or CLI editing) can leave the config file in a writable state.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data>= 2.2.0, <= 2.4.0>= 2.4.1, <= 2.6.0CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- High
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify installed iTop versionLocate the version file or check the application banner to determine the running iTop version numberAffected if the installed version falls within 2.2.0 to 2.4.0 or 2.4.1 to 2.6.0
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Locate the main configuration fileFind the primary configuration file (commonly config.php or similar in the application root or conf directory)Affected if you cannot locate a configuration file to check
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Check if configuration file is writableInspect filesystem permissions on the main configuration file - on Unix systems use 'ls -la' or 'stat', on Windows check the file properties under Security tabAffected if the configuration file has write permissions enabled for the web server user or World/Group writable permissions (e.g., permission mask 0666 or 0777, or owner writable by non-admin user)
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Verify ajax.dataloader endpoint accessibilityDetermine if the ajax.dataloader script is accessible via HTTP/HTTPS on the web server - attempt a request or check web server routing configurationAffected if the ajax.dataloader endpoint is reachable without authentication
You are affected if running iTop 2.2.0-2.6.0 AND the configuration file is writable by the web server process AND ajax.dataloader is accessible, allowing remote code execution.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataEnsure the configuration file has restrictive filesystem permissions (not writable by the web server process) and apply vendor patches to prevent code execution via ajax.dataloader.
- Consultation4.0 h
- Implementation6.0 h
- Testing4.0 h
- Review / QA2.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $4,544.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2019-11215 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2019-11215 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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