CVE-2019-14693
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedZoho ManageEngine AssetExplorer 6.2.0 is vulnerable to an XML External Entity Injection (XXE) attack when processing license XML data. A remote attacker could exploit this vulnerability to expose sensitive information or consume memory resources.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceZoho ManageEngine AssetExplorer 6.2.0 contains an XML External Entity Injection (XXE) vulnerability in its license XML data processing functionality. A remote attacker can exploit this by submitting malicious XML containing external entity references to expose sensitive files or consume memory resources.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data= 6.2.0CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- None
- Availability
- High
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Confirm AssetExplorer installationAccess the application root URL and look for AssetExplorer branding, or check for the application directory in the installation path (commonly C:\Program Files\ManageEngine\AssetExplorer or /opt/ManageEngine/AssetExplorer)Affected if Zoho ManageEngine AssetExplorer is installed
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Check installed versionNavigate to the About page in the application (typically Help > About or /about.do) or locate version.txt in the installation directoryAffected if Version is exactly 6.2.0
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Verify license import functionality existsAccess the License management section (typically Assets > Software or Settings > License) and confirm the XML import or bulk license upload feature is presentAffected if License XML import feature is accessible and enabled
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Check XML parser configurationInspect the application configuration files (particularly xmlparser.properties or similar XML processing configuration in the /conf directory) for settings controlling external entity processingAffected if External entity processing is enabled or no XXE protection is configured
You are affected if running version 6.2.0 of ManageEngine AssetExplorer and the license XML import feature is accessible without XXE protections configured.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataConfigure the XML parser to disable external entity processing for license data imports, or implement strict input validation to reject XML containing DOCTYPE declarations with entity references.
- Consultation4.0 h
- Implementation8.0 h
- Testing6.0 h
- Review / QA3.0 h
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Free · runs locallyCheck whether your project pulls in CVE-2019-14693 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2019-14693 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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