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Manageengine AssetexplorerApplication · Zohocorp

CVE-2023-26601

HIGH · 7.5 CVSS v3.1 Developing Published 2023-03-06
Fix available
A fix is available. Upgrade to 6.9 / 14.0 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987, ServiceDesk Plus MSP before 14000, and Support Center Plus before 14000 allow Denial-of-Service (DoS).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · low confidence
Developing — this CVE was published recently and its authoritative NVD entry is still being established, so we're holding a technical summary until the source data settles rather than publish something unreliable. Re-checking after 2026-08-01.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Manageengine AssetexplorerApplication
Affected:< 6.9= 6.9
Manageengine Servicedesk PlusApplication
Affected:< 14.1= 14.1
Manageengine Servicedesk Plus MspApplication
Affected:< 14.0= 14.0
Manageengine Supportcenter PlusApplication
Affected:< 14.0= 14.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 6.9 / 14.0 / 14.1 or later
Fixed in 6.914.014.1
Recommended fix High confidence

Upgrade to the latest stable release of each respective product: AssetExplorer 6.9.0+, ServiceDesk Plus 14.1.0+, ServiceDesk Plus MSP 14.0.0+, SupportCenter Plus 14.0.0+

  1. 1. Identify the specific ManageEngine product in your environment (AssetExplorer, ServiceDesk Plus, ServiceDesk Plus MSP, or SupportCenter Plus)
  2. 2. Determine the current installed version by checking the application's About or version information
  3. 3. For AssetExplorer: Upgrade to version 6.9.0 or later (latest stable 6.9.x release)
  4. 4. For ServiceDesk Plus: Upgrade to version 14.1.0 or later (latest stable 14.1.x release)
  5. 5. For ServiceDesk Plus MSP: Upgrade to version 14.0.0 or later (latest stable 14.0.x release)
  6. 6. For SupportCenter Plus: Upgrade to version 14.0.0 or later (latest stable 14.0.x release)
  7. 7. After upgrade, verify the application starts successfully and all services are running
  8. 8. Test critical functionality to ensure the upgrade did not break existing workflows
Caveat Review ManageEngine release notes for specific version upgrades as minor version changes may introduce new features requiring configuration adjustments

Generated from the published advisory — verify against the referenced sources before acting.

We can perform the upgrade in your staging environment and verify nothing breaks — typical engagement from $1,950. Get the upgrade done

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-26601 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data