Webex Business SuiteApplication · Cisco

CVE-2019-15284

HIGH · 7.8 CVSS v3.1 Published 2019-11-26
Fix available
A fix is available. Upgrade to 1.3.44 / 39.5.12 or later.
See remediation →
81/100
Remediation priority · High
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Multiple vulnerabilities in Cisco Webex Network Recording Player for Microsoft Windows and Cisco Webex Player for Microsoft Windows could allow an attacker to execute arbitrary code on an affected system. The vulnerabilities exist due to insufficient validation of certain elements with a Webex recording stored in either the Advanced Recording Format (ARF) or the Webex Recording Format (WRF). An attacker could exploit these vulnerabilities by sending a user a malicious ARF or WRF file through a link or email attachment and persuading the user to open the file with the affected software on the local system. A successful exploit could allow the attacker to execute arbitrary code on the affected system with the privileges of the targeted user.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Insufficient validation of elements in Webex ARF/WRF recording files allows arbitrary code execution when a user opens a malicious recording file. The vulnerability is in the file parsing logic of Cisco Webex Network Recording Player and Webex Player for Windows, requiring user interaction to trigger.

MitigationApply Cisco's available patches for Webex players. Avoid opening untrusted or unexpected ARF/WRF files received via email or links.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Webex Business SuiteApplication
Affected:< 39.5.12
Webex Meetings OnlineApplication
Affected:< 1.3.44
Webex Meetings ServerApplication
Affected:= 3.0mr2= 4.0= t39.3

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Webex Network Recording Player version
    Open Windows Control Panel > Programs and Features, locate 'Cisco Webex Network Recording Player' or 'Webex Player', and note the version column. Alternatively, run 'wmic product get name,version' from command prompt.
    Affected if The installed version is less than 39.5.12 for Webex Business Suite, less than 1.3.44 for Webex Meetings Online, or exactly 3.0mr2, 4.0, or t39.3 for Webex Meetings Server
  2. Confirm Webex player executable exists
    Navigate to typical installation paths such as C:\Program Files\Cisco Systems\ or C:\Program Files (x86)\Cisco Systems\ and verify the presence of executables like atgavp.exe, wbxcod64.dll, or the WebexPlayer.exe file.
    Affected if The player binaries exist and the version cannot be determined or falls within the affected ranges
  3. Verify file association for ARF/WRF files
    Check Windows registry under HKCR\.arf, HKCR\.wrf, or HKLM\SOFTWARE\Classes\ to confirm file type associations point to the vulnerable Webex player components.
    Affected if ARF or WRF file associations exist and point to an unpatched Webex player version
  4. Check recent Webex recording file access
    Review Windows event logs under Security or Application logs for recent access to .arf or .wrf files, or check the user's recent documents folder for any opened Webex recording files.
    Affected if ARF/WRF files have been opened with a vulnerable player version

A user is affected if the Cisco Webex Network Recording Player or Webex Player for Windows is installed with a version less than 39.5.12, less than 1.3.44, or exactly 3.0mr2, 4.0, or t39.3, and the system handles ARF/WRF recording files.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 1.3.44 / 39.5.12 or later
Fixed in 1.3.4439.5.12
Interim mitigation

Apply Cisco's available patches for Webex players. Avoid opening untrusted or unexpected ARF/WRF files received via email or links.

Fix this in Webex Business Suite Scoped from the published advisory
  • Consultation2.0 h
  • Implementation1.0 h
  • Testing1.0 h
  • Review / QA1.0 h
5.0 hours of engineering $910
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,456.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2019-15284 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-15284 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data