Webex Business SuiteApplication · Cisco

CVE-2019-1924

HIGH · 7.8 CVSS v3.1 Published 2019-08-07
Fix available
A fix is available. Upgrade to 1.3.43 / 39.5.5 or later.
See remediation →
81/100
Remediation priority · High
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Multiple vulnerabilities in Cisco Webex Network Recording Player for Microsoft Windows and Cisco Webex Player for Microsoft Windows could allow an attacker to execute arbitrary code on an affected system. The vulnerabilities exist because the affected software improperly validates Advanced Recording Format (ARF) and Webex Recording Format (WRF) files. An attacker could exploit these vulnerabilities by sending a user a malicious ARF or WRF file through a link or email attachment and persuading the user to open the file with the affected software on the local system. A successful exploit could allow the attacker to execute arbitrary code on the affected system with the privileges of the targeted user.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Multiple vulnerabilities in Cisco Webex players for Windows stem from improper validation of Advanced Recording Format (ARF) and Webex Recording Format (WRF) files. Attackers can craft malicious ARF or WRF files that, when opened by a user, allow arbitrary code execution with the privileges of the targeted user.

MitigationApply vendor patches when available. Avoid opening untrusted ARF or WRF files received via email or links. Implement email gateway filtering for these attachment types.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Webex Business SuiteApplication
Affected:< 39.5.5
Webex Meetings OnlineApplication
Affected:< 1.3.43
Webex Meetings ServerApplication
Affected:= 2.8= 3.0= 3.0mr2= 4.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify if Cisco Webex player is installed
    Check the system for Webex player components (such as the Webex ARF/WRF player or Webex Recording Editor). Look in installed programs or check for Webex-related processes/services.
    Affected if If the Webex player for Windows is present on the system
  2. Determine the installed Webex player version
    Access the installed version information through the program's about dialog, installed programs list, or version properties. Compare the found version against the affected ranges.
    Affected if If the installed version is Cisco Webex Business Suite < 39.5.5, Cisco Webex Meetings Online < 1.3.43, or Cisco Webex Meetings Server versions 2.8, 3.0, 3.0mr2, or 4.0
  3. Verify ARF/WRF file handling capability
    Confirm the system has the capability to process Webex recording files (ARF or WRF formats). Check if the Webex player or recording viewer is configured to automatically open these file types.
    Affected if If the player can open or processes ARF/WRF recording files

A user is affected if they have Cisco Webex Business Suite before 39.5.5, Webex Meetings Online before 1.3.43, or Webex Meetings Server versions 2.8, 3.0, 3.0mr2, or 4.0 installed, and they open malicious ARF or WRF files.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 1.3.43 / 39.5.5 or later
Fixed in 1.3.4339.5.5
Interim mitigation

Apply vendor patches when available. Avoid opening untrusted ARF or WRF files received via email or links. Implement email gateway filtering for these attachment types.

Fix this in Webex Business Suite Scoped from the published advisory
  • Consultation4.0 h
  • Implementation16.0 h
  • Testing12.0 h
  • Review / QA4.0 h
36.0 hours of engineering $6,200
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2019-1924 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-1924 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data