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Device ManagerApplication · Hitachi

CVE-2019-17360

HIGH · 7.5 CVSS v3.1 Published 2019-11-12
Fix available
A fix is available. Upgrade to 8.7.0-00 / 10.0.0-00 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability in Hitachi Command Suite 7.x and 8.x before 8.7.0-00 allows an unauthenticated remote user to trigger a denial of service (DoS) condition because of Uncontrolled Resource Consumption.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Hitachi Command Suite versions 7.x and 8.x before 8.7.0-00 contain an uncontrolled resource consumption vulnerability that allows unauthenticated remote attackers to trigger denial of service conditions. The vulnerability is exploitable remotely without authentication, likely through malformed or repetitive requests that exhaust memory, CPU, file handles, or network connections.

MitigationUpgrade Hitachi Command Suite to version 8.7.0-00 or later to remediate this vulnerability. If immediate patching is not possible, consider network segmentation or firewall rules to limit exposure of the management interface to untrusted networks.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Device ManagerApplication
Affected:>= 7.0.0-00, < 8.7.0-00
Replication ManagerApplication
Affected:>= 7.0.0-00, < 8.7.0-00
Tiered Storage ManagerApplication
Affected:>= 7.0.0-00, < 8.7.0-00
Infrastructure Analytics AdvisorApplication
Affected:>= 2.0.0-00, < 10.0.0-01>= 6.0.0-00, < 10.0.0-00
Tuning ManagerApplication
Affected:>= 7.0.0-00, < 8.7.0-00

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Hitachi Command Suite components
    Check the programs and features list on the Windows server, or look for Hitachi installation directories under Program Files or /opt. Common component names include Device Manager, Replication Manager, Tiered Storage Manager, Infrastructure Analytics Advisor, and Tuning Manager.
    Affected if Any of these components are installed but the version cannot be determined or is below 8.7.0-00 (or 10.0.0-01/10.0.0-00 for Infrastructure Analytics Advisor)
  2. Check the version of Hitachi Device Manager
    Open the Hitachi Device Manager management console, or check the version information in the installation directory. The version is typically displayed in the About or Help section of the web interface or desktop client.
    Affected if Installed version is 7.x.x-00 through 8.x.x (but less than 8.7.0-00)
  3. Check the version of Hitachi Replication Manager
    Open the Hitachi Replication Manager management interface and navigate to the About or Version section, or inspect version files in the installation directory.
    Affected if Installed version is 7.x.x-00 through 8.x.x (but less than 8.7.0-00)
  4. Check the version of Hitachi Tiered Storage Manager
    Access the Tiered Storage Manager console or check version files in the installation directory, typically found under the Hitachi product directory.
    Affected if Installed version is 7.x.x-00 through 8.x.x (but less than 8.7.0-00)
  5. Check the version of Hitachi Infrastructure Analytics Advisor
    Open the Infrastructure Analytics Advisor web interface or desktop client and locate the version information in the About or System Information section.
    Affected if Installed version is >= 2.0.0-00 and < 10.0.0-01, OR >= 6.0.0-00 and < 10.0.0-00
  6. Check the version of Hitachi Tuning Manager
    Access the Tuning Manager interface and look for version information in the About or Help menu, or check version files in the installation directory.
    Affected if Installed version is 7.x.x-00 through 8.x.x (but less than 8.7.0-00)

A system is affected if any Hitachi Command Suite component (Device Manager, Replication Manager, Tiered Storage Manager, Infrastructure Analytics Advisor, or Tuning Manager) is installed at version 7.x.x-00 through 8.x.x (but below 8.7.0-00 for most components, or below 10.0.0-01/10.0.0-00 for Infrastructure Analytics Advisor), especially if the management interface is exposed to untrusted networ

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 8.7.0-00 / 10.0.0-00 / 10.0.0-01 or later
Fixed in 8.7.0-0010.0.0-0010.0.0-01
Interim mitigation

Upgrade Hitachi Command Suite to version 8.7.0-00 or later to remediate this vulnerability. If immediate patching is not possible, consider network segmentation or firewall rules to limit exposure of the management interface to untrusted networks.

Fix this in Device Manager Scoped from the published advisory
  • Consultation4.0 h
  • Implementation3.0 h
  • Testing6.0 h
  • Review / QA2.0 h
15.0 hours of engineering $2,600
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An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $4,160.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-17360 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data