6863i FirmwareOperating system · Mitel

CVE-2019-18863

MEDIUM · 5.9 CVSS v3.1 Published 2020-03-02
Fix available
A fix is available. Upgrade to 5.1.0.2051 or later.
See remediation →
68/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A key length vulnerability in the implementation of the SRTP 128-bit key on Mitel 6800 and 6900 SIP series phones, versions 5.1.0.2051 SP2 and earlier, could allow an attacker to launch a man-in-the-middle attack when SRTP is used in a call. A successful exploit may allow the attacker to intercept sensitive information.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Mitel 6800 and 6900 SIP phones running firmware 5.1.0.2051 SP2 and earlier contain a key length vulnerability in the SRTP 128-bit key implementation. The vulnerability allows a man-in-the-middle attacker to potentially recover encryption keys and intercept sensitive call content when SRTP is used, due to insufficient key strength or predictable key generation in the firmware implementation.

MitigationUpdate Mitel 6800/6900 SIP phone firmware to a version beyond 5.1.0.2051 SP2. If immediate patching is not possible, ensure calls traverse trusted networks only and verify SRTP key exchange is functioning correctly.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
6863i FirmwareOperating system
Affected:< 5.1.0.2051= 5.1.0.2051
6865i FirmwareOperating system
Affected:< 5.1.0.2051= 5.1.0.2051
6867i FirmwareOperating system
Affected:< 5.1.0.2051= 5.1.0.2051
6869i FirmwareOperating system
Affected:< 5.1.0.2051= 5.1.0.2051
6873i FirmwareOperating system
Affected:< 5.1.0.2051= 5.1.0.2051
6920 FirmwareOperating system
Affected:< 5.1.0.2051= 5.1.0.2051
6930 FirmwareOperating system
Affected:< 5.1.0.2051= 5.1.0.2051
6940 FirmwareOperating system
Affected:< 5.1.0.2051= 5.1.0.2051

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
High
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the Mitel phone model
    Locate the model number on the physical device label or check the device web interface or admin menu for the exact model designation (6863i, 6865i, 6867i, 6869i, 6873i, 6920, 6930, or 6940)
    Affected if Model is one of: 6863i, 6865i, 6867i, 6869i, 6873i, 6920, 6930, or 6940
  2. Check the installed firmware version
    Access the phone web interface, admin menu, or status screen and record the firmware version number
    Affected if Firmware version is less than 5.1.0.2051 or equals exactly 5.1.0.2051
  3. Confirm SRTP is enabled
    Check the phone SIP or security settings via the web interface or admin menu for SRTP (Secure Real-time Transport Protocol) configuration status
    Affected if SRTP is enabled and configured for call encryption

The phone is affected if it is an affected model (6863i/6865i/6867i/6869i/6873i/6920/6930/6940) running firmware 5.1.0.2051 or earlier AND SRTP is enabled for calls.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 5.1.0.2051 or later
Fixed in 5.1.0.2051
Interim mitigation

Update Mitel 6800/6900 SIP phone firmware to a version beyond 5.1.0.2051 SP2. If immediate patching is not possible, ensure calls traverse trusted networks only and verify SRTP key exchange is functioning correctly.

Fix this in 6863i Firmware Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA1.0 h
10.0 hours of engineering $1,750
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-18863 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data