CVE-2020-11850
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedImproper Input Validation vulnerability in OpenText Self Service Password Reset allows Cross-Site Scripting (XSS). This issue affects Self Service Password Reset before 4.5.0.2 and 4.4.0.6
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceOpenText Self Service Password Reset contains an Improper Input Validation vulnerability that allows Cross-Site Scripting (XSS). Attackers can inject malicious scripts through unsanitized input fields in the password reset functionality. This affects versions before 4.5.0.2 and 4.4.0.6.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data< 4.4= 4.4= 4.5CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- Required
- Scope
- Changed
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Confirm Self Service Password Reset is installedReview installed applications or software inventory for Microfocus Netiq Self Service Password ResetAffected if The product is present in the environment
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Identify the installed version numberAccess the application admin console, about page, or check version information in the application installation directoryAffected if Unable to determine version or version falls within affected ranges
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Compare installed version against affected rangesCheck if version is less than 4.4, equal to 4.4, or equal to 4.5Affected if Version is < 4.4, = 4.4, or = 4.5
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Check if running patched versionsVerify if version is earlier than 4.5.0.2 or earlier than 4.4.0.6Affected if Running versions earlier than 4.5.0.2 or 4.4.0.6
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Confirm password reset feature is accessibleVerify the password reset functionality is enabled and accessible to usersAffected if Password reset functionality is enabled and version is vulnerable
A user is affected if Microfocus Netiq Self Service Password Reset is installed with a version less than 4.4, equal to 4.4, equal to 4.5, or earlier than 4.5.0.2 or 4.4.0.6, and the password reset feature is enabled.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scoped4.4
Upgrade to Self Service Password Reset version 4.5.0.2 or later, or 4.4.0.6 or later. Additionally, implement proper input validation and output encoding as a defense-in-depth measure.
4.5.0.2 (or 4.4.0.6 for 4.4.x branch)
- 1. Identify current installed version of NetIQ/OpenText Self Service Password Reset
- 2. If running version 4.4.x, upgrade to version 4.4.0.6 or later
- 3. If running version 4.5.x, upgrade to version 4.5.0.2 or later
- 4. After upgrade, verify the XSS vulnerability is resolved by testing input fields for proper sanitization
- 5. Confirm normal password reset functionality continues to work as expected
Generated from the published advisory — verify against the referenced sources before acting.
- Consultation3.0 h
- Implementation6.0 h
- Testing3.0 h
- Review / QA2.0 h
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Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2020-11850 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2020-11850 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data