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Crm Technical FoundationApplication · Oracle

CVE-2020-14660

HIGH · 8.2 CVSS v3.1 Published 2020-07-15
Fix available
A fix is available. Upgrade to after 12.2.9 or later.
See remediation →
89/100
Remediation priority · High
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Vulnerability in the Oracle CRM Technical Foundation product of Oracle E-Business Suite (component: Preferences). Supported versions that are affected are 12.1.3 and 12.2.3-12.2.9. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle CRM Technical Foundation. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle CRM Technical Foundation, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle CRM Technical Foundation accessible data as well as unauthorized update, insert or delete access to some of Oracle CRM Technical Foundation accessible data. CVSS 3.1 Base Score 8.2 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Vulnerability in Oracle CRM Technical Foundation Preferences component allows unauthenticated attackers via HTTP to access critical data or perform unauthorized updates/inserts/deletes. Requires human interaction (likely a user clicking a malicious link), and while targeting one component, attacks may impact additional E-Business Suite products due to the scope change flag.

MitigationApply Oracle Critical Patch Update (CPU) containing the fix for CVE-2020-14660; Oracle released patches for affected versions 12.1.3 and 12.2.3-12.2.9. Until patched, restrict network access to Oracle E-Business Suite interfaces and monitor for suspicious preference modifications.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Crm Technical FoundationApplication
Affected:>= 12.2.3, <= 12.2.9= 12.1.3

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
High
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Oracle E-Business Suite version
    Query the Oracle database or use Oracle Application Manager to retrieve the version of Oracle CRM Technical Foundation component. In SQL: SELECT version FROM apps.fnd_product_installations WHERE patch_level LIKE '%CRM%';
    Affected if The version matches 12.1.3 or falls within 12.2.3 through 12.2.9
  2. Confirm HTTP listener exposure
    Review network configuration for Oracle E-Business Suite web endpoints (APPS_WEB, Oracle HTTP Server). Check if ports 8000-8090 or standard web ports are accessible from untrusted networks.
    Affected if HTTP interfaces are reachable from outside the trusted network without proper access controls
  3. Inspect preference modification logs
    Review Oracle E-Business Suite audit logs and Apache error logs for unusual preference changes, especially bulk or automated preference updates occurring outside normal business hours. Query: SELECT * FROM fnd_user_preferences WHERE last_update_date > recent_period;
    Affected if Preference modifications exist that were not initiated by legitimate users or show suspicious patterns
  4. Check for unapplied CPU patches
    Use Oracle OPatch or Oracle Application Manager to list applied patches. Look specifically for patches addressing CVE-2020-14660 or CPU patches from July 2020 or later.
    Affected if No patch addressing this CVE has been applied and the version remains in the affected range

A user is affected if their Oracle CRM Technical Foundation version is 12.1.3 or between 12.2.3-12.2.9, HTTP interfaces are externally accessible, and no corresponding security patch has been applied.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 12.2.9
Interim mitigation

Apply Oracle Critical Patch Update (CPU) containing the fix for CVE-2020-14660; Oracle released patches for affected versions 12.1.3 and 12.2.3-12.2.9. Until patched, restrict network access to Oracle E-Business Suite interfaces and monitor for suspicious preference modifications.

Fix this in Crm Technical Foundation Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing12.0 h
  • Review / QA4.0 h
28.0 hours of engineering $4,760
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $7,616.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-14660 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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