Retail Customer Management And Segmentation FoundationApplication · Oracle

CVE-2020-14709

HIGH · 7.1 CVSS v3.1 Published 2020-07-15
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
77/100
Remediation priority · High
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Vulnerability in the Customer Management and Segmentation Foundation product of Oracle Retail Applications (component: Card). Supported versions that are affected are 16.0, 17.0 and 18.0. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Customer Management and Segmentation Foundation. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Customer Management and Segmentation Foundation accessible data as well as unauthorized read access to a subset of Customer Management and Segmentation Foundation accessible data. CVSS 3.1 Base Score 7.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Vulnerability in Oracle Retail Customer Management and Segmentation Foundation's Card component allows low-privileged authenticated attackers with network access via HTTP to create, delete, or modify critical data, as well as read a subset of accessible data. The attack is easily exploitable given the low complexity and no user interaction required.

MitigationApply the Oracle Critical Patch Update (or applicable security patch) for CVE-2020-14709. Until patched, restrict network access to the affected HTTP endpoints and implement WAF rules to detect anomalous Card component requests.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Retail Customer Management And Segmentation FoundationApplication
Affected:= 16.0= 17.0= 18.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
High
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify if Oracle Retail Customer Management and Segmentation Foundation is installed
    Review installed software inventory or application listings for Oracle Retail Customer Management and Segmentation Foundation
    Affected if The product is present in the environment
  2. Determine the installed version
    Check the application version through its admin console, About page, or version lookup command specific to the Oracle Retail installation
    Affected if The version is exactly 16.0, 17.0, or 18.0
  3. Locate the Card component endpoint
    Identify if HTTP-accessible endpoints related to Card functionality exist (typically under paths containing /card/ or Card-related servlets)
    Affected if The Card component is exposed via HTTP and accessible over the network
  4. Verify network accessibility of the Card component
    Test HTTP access to the Card component endpoint from external network positions or confirm the service listens on accessible network interfaces
    Affected if The Card HTTP endpoint is reachable from network locations where low-privileged users operate
  5. Check authentication configuration
    Review the Card component's authentication settings to determine if low-privileged or unauthenticated access is possible
    Affected if Low-privileged authenticated users or anonymous access can reach the Card component HTTP interface

A user is affected if Oracle Retail Customer Management and Segmentation Foundation versions 16.0, 17.0, or 18.0 are installed and the Card component is exposed via HTTP with accessible network paths.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply the Oracle Critical Patch Update (or applicable security patch) for CVE-2020-14709. Until patched, restrict network access to the affected HTTP endpoints and implement WAF rules to detect anomalous Card component requests.

Fix this in Retail Customer Management And Segmentation Foundation Scoped from the published advisory
  • Consultation8.0 h
  • Implementation16.0 h
  • Testing24.0 h
  • Review / QA8.0 h
56.0 hours of engineering $9,520
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-14709 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data