Retail Customer Management And Segmentation FoundationApplication · Oracle

CVE-2021-2057

MEDIUM · 6.3 CVSS v3.1 Published 2021-01-20
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
69/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Vulnerability in the Oracle Retail Customer Management and Segmentation Foundation product of Oracle Retail Applications (component: Internal Operations). The supported version that is affected is 19.0. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Retail Customer Management and Segmentation Foundation. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle Retail Customer Management and Segmentation Foundation accessible data as well as unauthorized read access to a subset of Oracle Retail Customer Management and Segmentation Foundation accessible data and unauthorized ability to cause a partial denial of service (partial DOS) of Oracle Retail Customer Management and Segmentation Foundation. CVSS 3.1 Base Score 6.3 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Vulnerability in Oracle Retail Customer Management and Segmentation Foundation (version 19.0) in the Internal Operations component. A low-privileged attacker with network access via HTTP can exploit this to achieve unauthorized read, insert, update, or delete access to a subset of accessible data, plus partial denial of service. The nature of the unauthorized data access suggests an injection vulnerability.

MitigationApply the Oracle critical patch update (CPU) containing the fix for CVE-2021-2057. Until patched, restrict network access to the Internal Operations component to trusted IPs only and review access controls for low-privileged users.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Retail Customer Management And Segmentation FoundationApplication
Affected:= 19.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
Low
Availability
Low

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Oracle Retail Customer Management and Segmentation Foundation is installed
    Locate the installation directory or check the product inventory on the system. Common locations include Oracle Fusion Middleware home directories or dedicated Oracle Retail installation paths. Check for the presence of the rmsf or equivalent installation folder.
    Affected if The product is not installed on the system.
  2. Confirm the exact installed version is 19.0
    Check the product version information, typically found in an About dialog, version.txt file, or via the Oracle inventory. Query the Oracle Inventory using opatch lsinventory or check the ORACLE_HOME/rms/version file if present.
    Affected if The installed version is anything other than exactly 19.0.
  3. Determine if Internal Operations component is enabled
    Check the component configuration for the Internal Operations module. This may be in the application configuration files, web.xml, or the Oracle Retail system administration console. Look for enabled=true or similar flags related to the Internal Operations component.
    Affected if The Internal Operations component is present and enabled in the configuration.
  4. Verify network accessibility of the HTTP interface
    Check network listener configuration and firewall rules. Determine if the HTTP port used by the application is exposed to untrusted networks. Review the Oracle WebLogic or Oracle HTTP Server configuration for the application tier.
    Affected if The HTTP interface is reachable from untrusted network segments.
  5. Review access control configuration for low-privileged users
    Examine the application role assignments and access control lists. Determine if low-privileged user accounts have permissions that allow access to the Internal Operations component via HTTP endpoints.
    Affected if Low-privileged users have any network-accessible role to the Internal Operations component.

The environment is affected only if Oracle Retail Customer Management and Segmentation Foundation version 19.0 is installed, the Internal Operations component is enabled, and it is accessible over HTTP to low-privileged users on the network.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply the Oracle critical patch update (CPU) containing the fix for CVE-2021-2057. Until patched, restrict network access to the Internal Operations component to trusted IPs only and review access controls for low-privileged users.

Fix this in Retail Customer Management And Segmentation Foundation Scoped from the published advisory
  • Consultation6.0 h
  • Implementation12.0 h
  • Testing10.0 h
  • Review / QA4.0 h
32.0 hours of engineering $5,580
Get help mitigating

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $8,928.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2021-2057 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-2057 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data