Retail Customer Management And Segmentation FoundationApplication · Oracle

CVE-2020-14710

MEDIUM · 5.4 CVSS v3.1 Published 2020-07-15
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
60/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Vulnerability in the Customer Management and Segmentation Foundation product of Oracle Retail Applications (component: Security). Supported versions that are affected are 16.0, 17.0 and 18.0. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Customer Management and Segmentation Foundation. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Customer Management and Segmentation Foundation accessible data as well as unauthorized read access to a subset of Customer Management and Segmentation Foundation accessible data. CVSS 3.1 Base Score 5.4 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Vulnerability in Oracle Retail Customer Management and Segmentation Foundation allows low-privileged authenticated attackers via HTTP to perform unauthorized read, insert, update, and delete operations on a subset of accessible data due to improper access controls or input validation in the Security component.

MitigationApply Oracle Critical Patch Update (CPU) for October 2020 or later that addresses CVE-2020-14710. Restrict network access to the affected HTTP endpoints until patching is completed.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Retail Customer Management And Segmentation FoundationApplication
Affected:= 16.0= 17.0= 18.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed version of Oracle Retail Customer Management and Segmentation Foundation
    Locate the product's version information in the installation directory, Oracle Enterprise Manager, or by querying the application's version endpoint. Check configuration files in the product home directory for version markers.
    Affected if The installed version is exactly 16.0, 17.0, or 18.0
  2. Confirm HTTP endpoint exposure for the Security component
    Identify the HTTP/HTTPS endpoints exposed by the application that correspond to the Security component. This may require reviewing the application server (such as Oracle WebLogic) deployment descriptors, web.xml files, or network service listening ports.
    Affected if The Security component HTTP endpoints are externally accessible or accessible to low-privileged users on the network
  3. Verify if low-privileged authenticated users exist
    Review the application's user directory, database user tables, or LDAP integration to determine if accounts with low-privileged roles (such as read-only or standard user roles) are provisioned in the system.
    Affected if Low-privileged authenticated user accounts are present in the system who should not have access to the affected Security component operations
  4. Test for unauthorized data access via Security component endpoints
    Using a low-privileged authenticated account, attempt to send HTTP requests to the Security component endpoints to perform read, insert, update, or delete operations on data outside the expected authorized scope.
    Affected if A low-privileged authenticated user can perform unauthorized read, insert, update, or delete operations on data they should not have access to

You are affected if the installed version is exactly 16.0, 17.0, or 18.0 AND the Security component HTTP endpoints are accessible to low-privileged authenticated users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply Oracle Critical Patch Update (CPU) for October 2020 or later that addresses CVE-2020-14710. Restrict network access to the affected HTTP endpoints until patching is completed.

Fix this in Retail Customer Management And Segmentation Foundation Scoped from the published advisory
  • Consultation6.0 h
  • Implementation4.0 h
  • Testing8.0 h
  • Review / QA4.0 h
22.0 hours of engineering $3,840
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-14710 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data