ItopApplication · Combodo

CVE-2020-15220

MEDIUM · 6.1 CVSS v3.1 Published 2021-01-13
Fix available
A fix is available. Upgrade to 2.7.2 or later.
See remediation →
68/100
Remediation priority · Elevated
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Combodo iTop is a web based IT Service Management tool. In iTop before versions 2.7.2 and 3.0.0, two cookies are created for the same session, which leads to a possibility to steal user session. This is fixed in versions 2.7.2 and 3.0.0.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

In Combodo iTop before versions 2.7.2 and 3.0.0, the application creates two separate cookies for the same user session, creating a session fixation/ Hijacking vulnerability that allows an attacker to steal the user's session and impersonate legitimate users.

MitigationUpgrade iTop to version 2.7.2 or 3.0.0 or later to apply the patch that corrects the duplicate session cookie handling.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
ItopApplication
Affected:< 2.7.2= 3.0.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed iTop version
    Locate the version file or check the application footer/dashboard for the iTop version number. Common locations include a version.php file in the root directory or the about page in the admin interface.
    Affected if The installed version is lower than 2.7.2 or exactly equals 3.0.0
  2. Verify session cookie configuration
    Log into the iTop application and inspect the HTTP response headers using browser developer tools or a command-line tool like curl. Look for Set-Cookie headers that set session identifiers.
    Affected if Multiple Set-Cookie headers with different session-related names are returned for a single login request
  3. Capture session cookie behavior
    Clear existing cookies, perform a fresh login to iTop, and capture the complete HTTP response. Use curl -v or browser Network tab to examine all cookies being set.
    Affected if The application sets more than one distinct session cookie (e.g., both a PHP default session cookie and a custom application session cookie)

You are affected if your installed iTop version is below 2.7.2 or exactly 3.0.0 AND the application creates duplicate session cookies during authentication.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 2.7.2 or later
Fixed in 2.7.2
Interim mitigation

Upgrade iTop to version 2.7.2 or 3.0.0 or later to apply the patch that corrects the duplicate session cookie handling.

Fix this in Itop Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing2.0 h
  • Review / QA1.0 h
9.0 hours of engineering $1,600
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,560.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-15220 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data