CVE-2020-24397
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedAn issue was discovered in the client side of Zoho ManageEngine Desktop Central 10.0.0.SP-534. An attacker-controlled server can trigger an integer overflow in InternetSendRequestEx and InternetSendRequestByBitrate that leads to a heap-based buffer overflow and Remote Code Execution with SYSTEM privileges.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceA client-side integer overflow vulnerability in Zoho ManageEngine Desktop Central 10.0.0.SP-534 allows an attacker-controlled server to trigger overflows in InternetSendRequestEx and InternetSendRequestByBitrate functions, leading to heap-based buffer overflow and SYSTEM-level Remote Code Execution.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data= 10.0.0CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- High
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify if Zoho ManageEngine Desktop Central is installedCheck the system for the presence of Desktop Central client software - look for the application in installed programs or running processesAffected if The software is present on the system
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Determine the installed version of Desktop CentralCheck the version information of the installed Desktop Central application - this is typically found in the application's about section, Windows Programs and Features, or the installation directoryAffected if The installed version is 10.0.0 (or 10.0.0.SP-534 specifically)
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Check if client connections to external servers are enabledExamine Desktop Central client configuration settings for any options that control server connection behavior, particularly settings related to connecting to remote or external serversAffected if The client is configured to allow connections to external or untrusted servers
You are affected if Desktop Central version 10.0.0 is installed and the client can connect to external servers, as the integer overflow in InternetSendRequestEx and InternetSendRequestByBitrate functions triggers when communicating with an attacker-controlled server.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataUpgrade to latest version of Desktop Central; enforce TLS/SSL certificate validation and server authentication to prevent connections to untrusted servers; network segmentation can limit exposure.
- Consultation8.0 h
- Implementation16.0 h
- Testing8.0 h
- Review / QA4.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $10,240.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2020-24397 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2020-24397 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data