CVE-2021-36718
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedSYNEL - eharmonynew / Synel Reports - The attacker can log in to the system with default credentials and export a report of eharmony system with sensetive data (Employee name, Employee ID number, Working hours etc') The vulnerabilety has been addressed and fixed on version 11. Default credentials , Security miscommunication , Sensetive data exposure vulnerability in Synel Reports of SYNEL eharmonynew, Synel Reports allows an attacker to log into the system with default credentials. This issue affects: SYNEL eharmonynew, Synel Reports 8.0.2 version 11 and prior versions.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceDefault credentials vulnerability in Synel Reports (eharmonynew) allows unauthorized attackers to authenticate and export sensitive employee data including names, ID numbers, and working hours. The issue affects versions 8.0.2 through 11 and was fixed in version 11.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data< 11.0= 8.0.2CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- None
- Availability
- None
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify Synel Reports installationCheck your system for Synel Reports or eHarmonynew application. Look for installation directories, services, or web applications with these names in your environment.Affected if The Synel Reports or eHarmonynew application is present on the system
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Determine installed versionLocate the application version information. Check installation directories, about pages, or configuration files for version strings. Compare against affected versions: Synel eHarmonynew < 11.0, Synel Reports = 8.0.2.Affected if The installed version is 8.0.2 through any version below 11.0 (for eHarmonynew) or exactly 8.0.2 (for Synel Reports)
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Verify default credentials statusAttempt to authenticate to the Synel Reports web interface using known default credentials (check vendor documentation for default username/password pairs). Also review user account configuration files or the application's user database.Affected if Default administrative credentials are still active and allow authentication
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Check for unauthorized admin accountsReview the application's user management logs, active sessions, or user database for accounts that were created or modified outside of normal administrative processes, especially accounts with elevated privileges.Affected if Unexpected admin accounts exist or there are records of authentication from unknown IP addresses
You are affected if Synel Reports or eHarmonynew is installed with a version below 11.0 and default credentials remain unchanged.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scoped11.0
Immediately change default credentials on all affected systems and upgrade to version 11 or later. Conduct a forensic review to determine if the vulnerability was exploited and if sensitive data was exfiltrated.
version 11
- Identify the currently installed version of Synel eharmonynew or Synel Reports
- If running a version prior to 11.0 for eharmonynew, or version 8.0.2 for Synel Reports, plan for an upgrade
- Contact Synel official support or use official distribution channels to obtain version 11 of the software
- Perform a backup of the current system configuration and data before upgrading
- Upgrade the eharmonynew installation to version 11
- Verify that default credentials have been changed and the authentication mechanism is properly configured
- Confirm the vulnerability is remediated by attempting to log in with default credentials (should fail)
- Ensure sensitive data in reports is only accessible to authenticated, authorized users
Generated from the published advisory — verify against the referenced sources before acting.
- Consultation4.0 h
- Implementation4.0 h
- Testing3.0 h
- Review / QA2.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,728.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2021-36718 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2021-36718 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data