Supportassist For Business PcsApplication · Dell

CVE-2022-29093

HIGH · 7.1 CVSS v3.1 Published 2022-06-10
Fix available
A fix is available. Upgrade to after 3.10.4 or later.
See remediation →
73/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Dell SupportAssist Client Consumer versions (3.10.4 and versions prior) and Dell SupportAssist Client Commercial versions (3.1.1 and versions prior) contain an arbitrary file deletion vulnerability. Authenticated non-admin user could exploit the issue and delete arbitrary files on the system.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Dell SupportAssist Client (consumer versions 3.10.4 and prior; commercial versions 3.1.1 and prior) contains an arbitrary file deletion vulnerability. An authenticated non-privileged user can exploit insufficient access controls in the application to delete arbitrary files on the filesystem, potentially leading to privilege escalation or denial of service.

MitigationApply vendor-supplied patches from Dell. Update SupportAssist Client to a version beyond the vulnerable releases (consumer: >3.10.4; commercial: >3.1.1). Verify the update in a non-production environment before deployment.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Supportassist For Business PcsApplication
Affected:<= 3.1.1
Supportassist For Home PcsApplication
Affected:<= 3.10.4

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify if Dell SupportAssist Client is installed
    Open Windows Settings > Apps & Features, or run 'Get-ItemProperty HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall\* | Select-Object DisplayName, DisplayVersion' in PowerShell to list installed programs. Look for 'Dell SupportAssist' or 'Dell SupportAssist for Home Pcs' or 'Dell SupportAssist for Business Pcs'.
    Affected if Dell SupportAssist Client appears in the installed programs list.
  2. Determine the installed version of Dell SupportAssist
    Once identified as installed, note the version shown in the Programs list or retrieve via PowerShell: Get-ItemProperty 'HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall\*' | Where-Object {$_.DisplayName -like '*SupportAssist*'} | Select-Object DisplayName, DisplayVersion.
    Affected if A version number is returned that matches the product name.
  3. Identify the product edition (Home or Business)
    Compare the product name from step 1 or registry entry to determine if it is the Home Pcs or Business Pcs edition. The Business version typically shows 'SupportAssist for Business Pcs' or similar commercial naming.
    Affected if The product is identified as either 'Dell SupportAssist for Home Pcs' or 'Dell SupportAssist for Business Pcs'.
  4. Compare installed version against vulnerable ranges
    If Home edition: Check if version is 3.10.4 or lower. If Business edition: Check if version is 3.1.1 or lower. For example, a version like 3.10.3 or 3.1.0 would be vulnerable.
    Affected if The installed version is 3.10.4 or lower (Home) OR 3.1.1 or lower (Business).
  5. Verify the service is present and running
    Open Services (services.msc) or run 'Get-Service | Where-Object {$_.DisplayName -like '*SupportAssist*'}' in PowerShell. Confirm the Dell SupportAssist service exists.
    Affected if The SupportAssist service exists on the system, indicating the application is deployed and potentially in use.

A user is affected if Dell SupportAssist Client (Home edition version 3.10.4 or lower, or Business edition version 3.1.1 or lower) is installed on their system.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 3.10.4
Interim mitigation

Apply vendor-supplied patches from Dell. Update SupportAssist Client to a version beyond the vulnerable releases (consumer: >3.10.4; commercial: >3.1.1). Verify the update in a non-production environment before deployment.

Fix this in Supportassist For Business Pcs Scoped from the published advisory
  • Consultation3.0 h
  • Implementation2.0 h
  • Testing4.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,920
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,072.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2022-29093 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2022-29093 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data