Supportassist For Business PcsApplication · Dell

CVE-2022-34385

MEDIUM · 5.5 CVSS v3.1 Published 2023-02-11
Fix available
A fix is available. Upgrade to after 3.11.4 or later.
See remediation →
57/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
SupportAssist for Home PCs (version 3.11.4 and prior) and  SupportAssist for Business PCs (version 3.2.0 and prior) contain cryptographic weakness vulnerability. An authenticated non-admin user could potentially exploit the issue and obtain sensitive information.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Dell SupportAssist contains a cryptographic weakness that allows authenticated non-admin users to obtain sensitive information. The vulnerability exists in versions 3.11.4 and prior for Home PCs and 3.2.0 and prior for Business PCs.

MitigationUpdate SupportAssist to the latest patched version to remediate the cryptographic weakness. Review and rotate any sensitive credentials or data that may have been exposed due to the vulnerability.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Supportassist For Business PcsApplication
Affected:<= 3.2.0
Supportassist For Home PcsApplication
Affected:<= 3.11.4

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the installed SupportAssist product variant
    Check the installed program name in Add/Remove Programs or the program's About section. Look for either 'Dell SupportAssist for Home PCs' or 'Dell SupportAssist for Business PCs'.
    Affected if The installed product is either Dell SupportAssist for Business PCs version 3.2.0 or lower, or Dell SupportAssist for Home PCs version 3.11.4 or lower.
  2. Find the installed version number
    Open the SupportAssist application and navigate to Settings > About, or right-click the SupportAssist shortcut and select Properties to view version information. You can also check the Windows Programs and Features list for the version column.
    Affected if The displayed version number falls within the affected ranges.
  3. Compare your version against affected ranges
    If you have SupportAssist for Home PCs, verify whether the version is 3.11.4 or any earlier version. If you have SupportAssist for Business PCs, verify whether the version is 3.2.0 or any earlier version.
    Affected if The installed version is at or below the respective threshold for your product type.

You are affected if you are running Dell SupportAssist for Business PCs version 3.2.0 or lower, or Dell SupportAssist for Home PCs version 3.11.4 or lower.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 3.11.4
Interim mitigation

Update SupportAssist to the latest patched version to remediate the cryptographic weakness. Review and rotate any sensitive credentials or data that may have been exposed due to the vulnerability.

Fix this in Supportassist For Business Pcs Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
7.0 hours of engineering $1,240
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,984.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2022-34385 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2022-34385 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data