Supportassist For Business PcsApplication · Dell

CVE-2022-34386

MEDIUM · 5.5 CVSS v3.1 Published 2023-02-11
Fix available
A fix is available. Upgrade to after 3.11.4 or later.
See remediation →
57/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Dell SupportAssist for Home PCs (version 3.11.4 and prior) and SupportAssist for Business PCs (version 3.2.0 and prior) contain cryptographic weakness vulnerability. An authenticated non-admin user could potentially exploit the issue and obtain sensitive information.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Dell SupportAssist for Home PCs (3.11.4 and prior) and Business PCs (3.2.0 and prior) contains a cryptographic weakness that allows authenticated non-admin users to obtain sensitive information. The vulnerability likely involves improper implementation of encryption, key management, or cryptographic operations that enables privilege escalation through a local attack vector.

MitigationApply vendor patches when released. In the interim, restrict SupportAssist access to admin-only users and monitor for unauthorized access attempts by lower-privileged accounts.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Supportassist For Business PcsApplication
Affected:<= 3.2.0
Supportassist For Home PcsApplication
Affected:<= 3.11.4

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed SupportAssist product
    Check whether Dell SupportAssist for Home PCs or Dell SupportAssist for Business PCs is installed on the system. Look in Programs and Features or the installed applications list.
    Affected if Either product is installed and the version is at or below 3.11.4 for Home PCs or at or below 3.2.0 for Business PCs
  2. Check SupportAssist version
    Locate the installed version of SupportAssist. This is typically found in the application properties, about section, or Windows registry under HKLM\SOFTWARE\Dell\SupportAssist or HKLM\SOFTWARE\WOW6432Node\Dell\SupportAssist.
    Affected if The version number is 3.11.4 or lower (Home PCs) or 3.2.0 or lower (Business PCs)
  3. Verify user account configuration
    Review local or domain user accounts on the system to confirm whether non-admin user accounts exist with access to the system.
    Affected if Non-admin authenticated users are present on the system who could potentially exploit this vulnerability
  4. Confirm SupportAssist authentication is enabled
    Check if SupportAssist authentication is configured to allow non-administrator users to log in or access the application.
    Affected if SupportAssist permits authentication by non-admin users, which is the prerequisite condition for this vulnerability to be exploitable

The environment is affected if Dell SupportAssist for Home PCs version 3.11.4 or below or for Business PCs version 3.2.0 or below is installed and non-administrator users have authenticated access to the application.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 3.11.4
Interim mitigation

Apply vendor patches when released. In the interim, restrict SupportAssist access to admin-only users and monitor for unauthorized access attempts by lower-privileged accounts.

Fix this in Supportassist For Business Pcs Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA4.0 h
22.0 hours of engineering $3,860
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $6,176.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2022-34386 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2022-34386 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data